Sadie Blood
Lehi,UT
Summary
Hardworking and detail-oriented professional with over four years of experience managing a team and creating/executing strategies. Skilled in communication, editing, and writing in multiple styles. Experience in customer service, strategic planning and multitasking in a collaborative environment both in the work field and the Department of Public Relations at BYU.
Overview
12
12
years of professional experience
Work History
Assistant Photographer
Rachael Mccall Photography
Fairfield, CA
08.2012 - 11.2023
- Assisted lead photographer in capturing high-quality images for various clients and events.
- Enhanced photo quality by skillfully utilizing lighting equipment and techniques.
- Supported lead videographer in capturing compelling footage for various projects, including weddings, birth videos, and interviews.
- Planned and prepared for on-location and studio shoots.
Reporter
THE DAILY UNIVERSE - PROVO, UT
06.2015 - 09.2015
- Enhanced news coverage by conducting thorough research and fact-checking for accuracy.
- Conducted in-depth interviews with key stakeholders, providing comprehensive perspectives on relevant issues.
- Wrote and submitted accurate, engaging, and fact-checked stories twice weekly.
- Participated in editorial meetings to discuss story ideas and content.
Supervisor
BYU Enrollment Services
Provo, UT
09.2011 - 08.2015
- Interviewed, monitored, and trained my team of 6-7 associates to properly communicate with customers via telephone, face-to-face, and online regarding admissions, financial aid, scholarships, student financial accounts, and registration.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Worked closely with Leadership on improving overall efficiency and customer satisfaction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns and complaints, and finding effective solutions.
Team Lead
CONNECT TELESERVICES, LLC
Lake Tahoe, NV
10.2013 - 02.2014
- Maximized sales performance through delivering an exceptional customer experience, people management and training.
- Performed cold calling campaigns targeting potential customers, generating new business opportunities consistently.
- Trained both new and experienced sales associates on product and phone sales techniques.
Education
BA Public Relations -
Brigham Young University
04.2016
Skills
- Creative, News, and AP style Writing
- Editing and proofreading
- Social Media Promotion
- Strategic Planning
- Customer Service
- Staff mentoring & leadership
- Organization and Multitasking
- Attention to Detail
- In-Person and Telephone Interviewing
Timeline
Reporter
THE DAILY UNIVERSE - PROVO, UT
06.2015 - 09.2015
Team Lead
CONNECT TELESERVICES, LLC
10.2013 - 02.2014
Assistant Photographer
Rachael Mccall Photography
08.2012 - 11.2023
Supervisor
BYU Enrollment Services
09.2011 - 08.2015
BA Public Relations -
Brigham Young University