Sadie Blood
Lehi,UT
Summary
Hardworking and detail-oriented professional with over four years of experience managing a team and creating/executing strategies. Skilled in communication, editing, and writing in multiple styles. Experience in customer service, strategic planning and multitasking in a collaborative environment both in the work field and the Department of Public Relations at BYU.
Overview
12
12
years of professional experience
Work History
Assistant Photographer
Rachael Mccall Photography
08.2012 - 11.2023
- Assisted lead photographer in capturing high-quality images for various clients and events.
- Enhanced photo quality by skillfully utilizing lighting equipment and techniques.
- Supported lead videographer in capturing compelling footage for various projects, including weddings, birth videos, and interviews.
- Planned and prepared for on-location and studio shoots.
Reporter
THE DAILY UNIVERSE - PROVO, UT
06.2015 - 09.2015
- Enhanced news coverage by conducting thorough research and fact-checking for accuracy.
- Conducted in-depth interviews with key stakeholders, providing comprehensive perspectives on relevant issues.
- Wrote and submitted accurate, engaging, and fact-checked stories twice weekly.
- Participated in editorial meetings to discuss story ideas and content.
Supervisor
BYU Enrollment Services
09.2011 - 08.2015
- Interviewed, monitored, and trained my team of 6-7 associates to properly communicate with customers via telephone, face-to-face, and online regarding admissions, financial aid, scholarships, student financial accounts, and registration.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Worked closely with Leadership on improving overall efficiency and customer satisfaction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns and complaints, and finding effective solutions.
Team Lead
CONNECT TELESERVICES, LLC
10.2013 - 02.2014
- Maximized sales performance through delivering an exceptional customer experience, people management and training.
- Performed cold calling campaigns targeting potential customers, generating new business opportunities consistently.
- Trained both new and experienced sales associates on product and phone sales techniques.
Education
BA Public Relations -
Brigham Young University
04.2016
Skills
- Creative, News, and AP style Writing
- Editing and proofreading
- Social Media Promotion
- Strategic Planning
- Customer Service
- Staff mentoring & leadership
- Organization and Multitasking
- Attention to Detail
- In-Person and Telephone Interviewing
Timeline
Reporter
THE DAILY UNIVERSE - PROVO, UT
06.2015 - 09.2015
Team Lead
CONNECT TELESERVICES, LLC
10.2013 - 02.2014
Assistant Photographer
Rachael Mccall Photography
08.2012 - 11.2023
Supervisor
BYU Enrollment Services
09.2011 - 08.2015
BA Public Relations -
Brigham Young University
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