Dedicated professional skilled in client relationship building, trauma-informed care, and emotional wellness support. Committed to fostering personal growth and resilience in individuals navigating substance use and mental health challenges.
Overview
1
1
Certification
2
2
years of professional experience
Work History
CDCA/QMHS
Autumn Behavior Health
Saint Clairsville, Ohio
04.2025 - Current
Built positive, trustful relationships with clients through compassionate, respectful, and nonjudgmental support.
Supported individuals facing substance use and mental challenges, fostering hope, confidence, and personal growth.
Use a person-centered and trauma-informed approach to meet each client where they are and help them work towards their goals.
Provide one-on-one support and facilitate groups focused on recovery, coping skills, relapse prevention, emotional wellness, life skills, and substance use education.
Facilitated discussions with clients to recognize triggers, develop coping strategies, and build practical tools for everyday life.
Insurance Specialist
WVU Hospital
Steubenville, Ohio
04.2024 - 04.2025
Processed insurance claims accurately for patient services at WVU Hospital.
Reviewed policy coverage to ensure compliance with hospital regulations.
Coordinated with healthcare providers to gather necessary documentation for claims.
Communicated directly with patients regarding insurance inquiries and options.
Collaborated with billing department to resolve discrepancies in accounts receivable.