Chelsea Blades
Los Angeles,CA
Summary
Dynamic leader with a proven track record, adept in operations management and fostering team unity. Excelled in boosting sales and reducing shrink, demonstrating exceptional P&L management and leadership skills. Cultivated strong customer relations and employee satisfaction, achieving consistent sales targets and enhancing store performance.
Overview
13
13
years of professional experience
Work History
General Manager
Ulta Beauty Inc.
11.2021 - Current
- Managed a retail and salon team, fostering a positive work environment and high employee satisfaction through Inclusion and diversity.
- Developed and implemented strategies to increase sales and reduce shrink through solid understanding of business acumen and inventory lifecycle.
- Boosted overall store performance with strong leadership, clear communication, and consistent feedback.
- Developed high-performing teams through regular coaching, mentoring, and performance.
- Achieved sales targets consistently by motivating staff and setting goals aligned to exceed company expectations.
- Implemented loss prevention measures to reduce shrink.
- Strengthened customer loyalty through personalized experiences and regular engagement initiatives.
- Ensured compliance with company policies, safety regulations, and local laws by conducting regular audits and inspections.
General Manager
TJX Companies
04.2012 - 11.2021
- Led diverse team of 80+ associates, fostering positivity, career development and alignment with company values.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Acted as point person for new store openings overseeing staffing and build outs of new locations.
- Selected as regional auditor to ensure store compliance.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Bachelor Of Business - Fashion Merchandising
Western Michigan University
Kalamazoo, MI04.2012
Skills
- Collaborative Team Development
- Strategic Thinking
- Operational Efficiency
- Business Acumen
- Exceptional guest experience/relations
- Visual Merchandising
Timeline
General Manager
Ulta Beauty Inc.
11.2021 - Current
General Manager
TJX Companies
04.2012 - 11.2021
Bachelor Of Business - Fashion Merchandising
Western Michigan University
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