Chelsea Blatney
Family Love Care
Glen Burnie,MD
7
years of professional experience
Compassionate and reliable Medical Assistant with extensive experience in different medical settings. Proven ability to enhance patient satisfaction through effective communication and patient-focused care. Skilled in vital signs monitoring and HIPAA compliance, contributing to improved health outcomes and streamlined clinic operations. Dedicated to fostering trust and delivering exceptional support to patients and families.
Work History
Caregiver
11 Months- Assisted clients with daily living activities, ensuring comfort and safety.
- Documented client progress and changes in health status consistently.
- Collaborated with healthcare professionals to develop personalized care plans.
- Maintained clean and organized living spaces, enhancing client well-being.
- Engaged clients in social activities to promote mental stimulation and companionship.
- Provided transportation for medical appointments, ensuring timely arrivals.
- Supported families by communicating updates on client conditions and needs.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Medical Assistant
1 Year- Assisted in patient intake and medical history documentation to ensure accurate record-keeping.
- Administered routine vital sign checks and prepared patients for examinations efficiently.
- Coordinated patient scheduling, optimizing appointment flow for increased operational efficiency.
- Educated patients on medication usage and post-treatment care protocols to enhance compliance.
- Maintained cleanliness and organization of clinical areas, ensuring adherence to safety standards.
- Utilized electronic health record (EHR) systems for accurate data entry and retrieval of patient information.
- Collaborated with team members to implement process improvements that enhanced patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
2 Years 1 Month- Supported healthcare providers during procedures by preparing necessary instruments and supplies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Receptionist
2 Years 9 Months- Managed patient scheduling and appointment confirmation to optimize clinic workflow.
- Coordinated with healthcare providers to ensure timely patient care and accurate record-keeping.
- Facilitated communication between patients and medical staff, enhancing overall patient satisfaction.
- Trained new reception staff on office procedures and electronic health record systems for increased efficiency.
- Implemented patient check-in procedures that reduced wait times and improved service delivery.
- Oversaw insurance verification processes, ensuring accuracy in billing and reducing claim rejections.
- Developed and maintained a comprehensive filing system to streamline access to patient information.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Education
- Health Sciences
High School Diploma
Skills
HIPAA compliance
Customer service
Medical terminology knowledge
Vital signs monitoring
Patient-focused care
Reliable team player
Timeline
Caregiver
Family Love Care
09.2025 - CurrentRead More
Medical Assistant
Chesapeake Cardiovascular Specialists
08.2024 - 08.2025Read More
Medical Assistant
Maryland Primary Care Physicians
10.2022 - 11.2024Read More
Medical Receptionist
Annapolis Pediatrics
01.2020 - 10.2022Read More
Anne Arundel Community College
from Health Sciences
Read More
Easton High School
High School Diploma
Read More