Chelsea Bradley

Led acquisition and integration of two dental practices in Mill Valley and Tiburon, CA

Supported strategic sale of Arkansas-based dental practice, coordinating operational transition and documentation

Directed full operational oversight of two California practices while ownership was out-of-state

Recruited and onboarded associate dentists and clinical staff to ensure provider stability

Managed payroll, staffing models, and compensation structures

Oversaw all marketing initiatives, driving new patient acquisition and revenue growth

Monitored key performance indicators (production, collections, scheduling efficiency, case acceptance)

Implemented workflow and operational improvements to increase efficiency and profitability

Facilitated workshops, seminars and other educational activities as required by regulatory bodies.

Implemented cutting-edge technology systems for tracking staff competencies and certifications.•

Established key performance indicators to measure progress towards organizational goals related to practice

development.

• • Promoted from Practice Manager into regional leadership, expanding oversight from a single location to a multi-state portfolio of dental practices.• Began regional leadership tenure in Denver, CO before transitioning to the San Francisco Bay Area to support expansion and operational integration across markets.• Directed operational performance, financial strategy, and compliance across 8+ multi-specialty dental offices, overseeing multi-million-dollar P&L responsibility.• Led regional budgeting, forecasting, and KPI analysis to drive performance improvements, resulting in consistent double-digit revenue growth and stronger EBITDA margins.• Managed full-cycle provider recruitment for the region, sourcing and securing associate dentists and specialists while drafting and negotiating employment agreements.• Directed provider credentialing operations for the region, overseeing insurance enrollment and participation agreements for 850+ dentists and specialists across multiple payers and networks.• Negotiated and executed insurance participation contracts with major commercial and government payers to expand reimbursement access and optimize revenue cycle performance.• Implemented scalable standard operating procedures, financial reporting frameworks, and compliance systems to standardize operations across multiple locations.• Negotiated multi-million-dollar vendor and supply contracts, improving cost control and operational efficiency across the regional portfolio.• Built leadership pipelines by mentoring practice managers and clinical leaders, establishing succession planning and leadership development programs across markets.

• Promoted from HR Generalist to lead the organization’s human resources department, overseeing all HR operations for a nonprofit providing residential and support services.

• Directed recruitment, hiring, and onboarding processes to support program growth and maintain appropriate staffing levels across departments.

• Developed and implemented HR policies, employee handbooks, and internal compliance procedures aligned with federal and Georgia labor laws.

• Managed employee relations, conflict resolution, disciplinary actions, and performance management processes.

• Oversaw benefits administration, payroll coordination, and personnel records management while ensuring regulatory compliance.

• Partnered with executive leadership on workforce planning, staffing strategy, and organizational development initiatives.

• Designed and implemented staff training programs focused on leadership development, workplace conduct, and compliance.

• Maintained HR documentation and compliance systems to ensure readiness for audits, grant reporting, and nonprofit governance requirements.