Summary
Overview
Work History
Education
Skills
References
Timeline
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Chelsea Braman

Chelsea Braman

Lake Worth,FL

Summary

Versatile and dedicated professional with a diverse background in hospitality, administrative support, and data annotation. Demonstrates exceptional customer service skills, adaptability to new challenges, and a strong commitment to quality and detail. Adept at managing fast-paced environments, utilizing various software tools, and building positive relationships with clients and team members.

Overview

9
9
years of professional experience

Work History

Data Annotation Specialist

Outlier AI
01.2024 - Current
  • Collaborate with cross-functional teams to accurately label and annotate data for machine learning models, ensuring high data quality and consistency
  • Utilize advanced software tools and platforms to annotate images, videos, and other data types, adhering to project specifications and deadlines
  • Communicate effectively with project managers and stakeholders to address issues, provide updates, and meet project objectives.

Family Manager

Family Care Provider
01.2017 - 01.2023
  • Oversaw household operations including meal planning, budgeting, and scheduling, achieving a well-organized and efficient family environment
  • Provided nurturing care to children, supporting their emotional, social, and intellectual growth through educational activities and routines
  • Demonstrated exceptional organizational and time management skills to balance multiple responsibilities and ensure family needs were met effectively.

Guest Services Associate

European Wax Center
01.2016 - 01.2018
  • Delivered outstanding customer service, achieving a consistently high customer satisfaction rating through attentive and responsive guest interactions
  • Expertly managed online appointment scheduling, optimizing resource allocation and minimizing scheduling conflicts using advanced booking software
  • Operated POS systems for transaction processing, cash handling, and credit payment management, with a focus on accuracy and efficiency
  • Utilized CRM software to track and manage guest interactions, enhancing personalized service and maintaining detailed client information
  • Conducted regular inventory checks, managed stock levels, placed orders, and maintained accurate records of inventory to support operational needs
  • Implemented and executed marketing programs, including promotional campaigns and loyalty initiatives, resulting in increased guest engagement and revenue
  • Provided comprehensive administrative support, including data entry, report generation, and maintaining organized records of guest interactions and transactions.

Education

Associate of Arts in General Studies -

Valencia Community College
Orlando, FL
01.2012

Skills

  • Customer Service Excellence: Proven ability to deliver exceptional service and build rapport with clients, leading to high satisfaction ratings
  • Online Appointment Booking: Skilled in managing appointment scheduling and optimizing resource allocation through advanced booking systems
  • POS Systems Management: Proficient in operating POS systems, handling transactions, and reconciling sales reports
  • CRM Software Proficiency: Experienced in utilizing CRM tools to manage client interactions and enhance service personalization
  • Inventory Management: Adept at conducting inventory audits, managing stock, and placing orders to ensure operational efficiency
  • Marketing Program Implementation: Experienced in executing marketing strategies and promotional campaigns to drive guest engagement and revenue
  • Administrative Support: Competent in performing administrative tasks, including data entry, report generation, and maintaining organized records
  • Strong Communication Skills: Effective in building positive relationships with clients and colleagues, and resolving conflicts professionally
  • Organizational and Time Management: Excellent ability to balance multiple tasks and responsibilities, demonstrated through homemaking and parenting experiences
  • Technical Proficiency: Skilled in Microsoft Excel, with strong typing abilities and basic knowledge of software programming

References

Available upon request.

Timeline

Data Annotation Specialist

Outlier AI
01.2024 - Current

Family Manager

Family Care Provider
01.2017 - 01.2023

Guest Services Associate

European Wax Center
01.2016 - 01.2018

Associate of Arts in General Studies -

Valencia Community College

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Chelsea Braman