Client-focused Physical Therapy Aide offering treatment assistance and clerical support. Expert in maintaining equipment, replenishing supplies, performing minor cleaning duties and filing patient paperwork to provide smooth operations. Driven to deliver a positive physical therapy experience to customers with a willingness to assist with question and requests.
Pleasant and well-organized housekeeping professional with 7+ years in hospitality-related roles. Excellent waxing, polishing and cleaning skills. Excels at managing time and handling physically-demanding work.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Organized Patient Service Representative with Number years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Overview
9
9
years of professional experience
Work History
Physical Therapy Aide
Abington Hospital
12.2018 - 01.2022
Take patients vital signs, supports physical therapy care
Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
Environmental Services
Methodist Hospital
07.2017 - 12.2018
You may also be required to perform other general cleaning tasks.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Disposed of trash and recyclables each day to avoid waste buildup.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Custodial Assistant
School District of Philadelphia
07.2015 - 06.2017
Supervisor of general cleaners
Respond to staff request for building and maintenance repairs.
Upheld school safety standards through regular sanitization of high-touch surfaces in classrooms, restrooms, and common areas.
Enhanced cleanliness and sanitation by consistently performing thorough cleaning of assigned areas.
Performed minor maintenance repairs as needed, contributing to the longevity of facility equipment and furnishings.
Maintained well-stocked supply closets, effectively managing inventory levels for essential cleaning products and tools.
Facilitated event setups by arranging furniture according to specified layouts for various gatherings or meetings.
Patient Service Representative
Hahnemann Hospital
09.2012 - 06.2015
Provided exceptional customer service to patients, answering questions and addressing concerns.
Filed and maintained patient records in accordance with HIPAA regulations.
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Used Software to schedule appointments.
Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
Answered incoming calls, scheduled appointments and filed medical records.
Registered Nurse, Intensive Care Unit at Abington Hospital - Jefferson HealthRegistered Nurse, Intensive Care Unit at Abington Hospital - Jefferson Health