CHARLIZE WILSON
Norfolk
Summary
Adaptable professional with proven knowledge of provider relations, public health administration, and risk management. Highly motivated individual with vast experience in patient care, clinical services and administrative tasks. Demonstrated ability to work efficiently in a fast-paced environment while providing compassionate patient care. Possesses excellent communication and interpersonal skills, and the ability to manage multiple tasks and prioritize effectively. Experienced with providing essential support to physical therapists and patients during treatment sessions. Utilizes therapeutic techniques and patient care skills to enhance treatment effectiveness and patient recovery. Strong understanding of maintaining clinical hygiene standards and fostering positive patient experience.
Overview
6
6
years of professional experience
Work History
Physical Therapy Aide
Virginia Beach Physical Therapy and Wellness
02.2024 - Current
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
Lead Bartender
Top Golf
05.2021 - Current
- Stocked spirits based on projections from daily functions sheet.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Operated point-of-sale system accurately for processing payments from customers.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Effectively managed inventory levels of liquor, beer, wine, glassware, ice.
- Trained employees on proper alcohol serving techniques in accordance with local laws and regulations.
Receptionist
Old Dominion University
09.2019 - 07.2021
- Maintained various office or program records using secure filing system.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
- Assisted with administrative tasks such as filing documents, copying materials.
- Utilized Microsoft Office Suite to create professional documents for internal use or external distribution.
- Scheduled conference rooms for meetings and special events as needed.
- Used sign-in sheets and other check-in procedures to track visitors on premises.
Education
Bachelor Of Science (B.S.) - Biology
Old Dominion University
Norfolk, VA12.2023
Bachelor Of Science (B.S.) - Psychology
Old Dominion University
Norfolk, VA12.2023
High School Diploma - undefined
Herndon High School
Herndon, VA05.2018
Skills
- Guest Satisfaction
- Maintaining Clean Work Areas
- Overseeing Deliveries
- Cleaning and Sanitizing
- Maintaining inventory
- Patient Engagement
- Hospital Policies
- Patient Safety
- Post-surgery rehabilitation
- Strengthening
- Ultrasound therapy
- Balance training
Timeline
Physical Therapy Aide
Virginia Beach Physical Therapy and Wellness
02.2024 - Current
Lead Bartender
Top Golf
05.2021 - Current
Receptionist
Old Dominion University
09.2019 - 07.2021
High School Diploma - undefined
Herndon High School
Bachelor Of Science (B.S.) - Biology
Old Dominion University
Bachelor Of Science (B.S.) - Psychology
Old Dominion University
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