Chelsea Brill
Knoxville,TN
Summary
Adept at medication reconciliation and fostering teamwork, I enhanced customer satisfaction and streamlined pharmacy operations at Fort Sanders Regional Medical Center. The leadership at Reams Drug Store led to improved efficiency and training protocols. Specializing in prescription verification and promoting patient privacy, approach consistently delivers high-quality outcomes. Driven certified pharmacy technician with 9 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shared Services Advanced Pharmacy Technician
Fort Sanders Regional Medical Center
12.2021 - Current
- Contributed to a positive work environment through teamwork, professionalism, and a commitment to upholding high-quality standards in all tasks performed.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues related to medications.
- Utilized advanced software systems for efficient management of patient records, prescription processing, billing procedures, and reporting functions.
- Improved pharmacy workflow through effective communication with team members, prioritizing tasks, and coordinating responsibilities.
- Assisted in training new pharmacy technicians, providing guidance and sharing best practices to ensure a smooth onboarding process.
Lead Pharmacy Technician
Reams Drug Store
08.2016 - 05.2023
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
Education
Master of Healthcare Administration - Strategic Innovation And Change Management
Colorado State University
Fort Collins, CO08.2024
Bachelor of Science - Health Sciences
South College
Knoxville, TN06.2018
Associate of Science - Health Sciences
South College
Knoxville, TN06.2018
Skills
- Prescription Verification
- Medication Reconciliation
- Immunization Administration
- Medication Dispensing
Certification
- CPhT - Certified Pharmacy Technician
- CMT - Certified Medication Technician
Timeline
Shared Services Advanced Pharmacy Technician
Fort Sanders Regional Medical Center
12.2021 - Current
Lead Pharmacy Technician
Reams Drug Store
08.2016 - 05.2023
Master of Healthcare Administration - Strategic Innovation And Change Management
Colorado State University
Bachelor of Science - Health Sciences
South College
Associate of Science - Health Sciences
South College
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