Chelsea Brosius
Knoxville,TN
Summary
Results-driven Senior Training and Recruiting Coordinator with strong experience in public speaking, motivating, and relationship building. Skilled at promoting career opportunities to diverse audiences, engaging students and professionals through presentations, events, and one-on-one conversations. Proven ability to “sell” opportunities, influence decision-making, and build lasting connections while thriving in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Senior Training and Recruiting Coordinator
21st Mortgage Corporation
Knoxville, TN
10.2024 - Current
- Travel to College campuses across East Tennessee to attend career fairs, give class presentations up to 200 students, and coordinate on-campus recruiting events.
- Conduct interviews for full-time and internship candidates, assessing skills, cultural fit, and long-term potential to strengthen talent pipelines.
- Lead monthly onboarding and training presentation sessions for up to 35 new hire Financial Counselors.
- Conduct one-on-one coaching and feedback sessions for both new hires and college students to support professional and personal growth.
Training and Recruiting Coordinator
21st Mortgage Corporation
Knoxville, TN
05.2023 - 10.2024
- Manage onboarding process for new hires, including orientation and training programs.
- Create new and implement existing training materials.
- Coordinate recruitment efforts by sourcing candidates, conducting interviews, and making hiring recommendations.
- Collaborate with department heads to identify training needs and create customized development plans.
Financial Counselor
21st Mortgage Corporation
Knoxville, TN
05.2022 - 05.2023
- Managed an account base of delinquent accounts and successfully negotiated payment plans with customers.
- Conducted skip tracing and asset research to locate debtors and recover outstanding debts.
- Utilized various collection techniques such as outbound calls, letters, and emails to communicate with debtors.
Retail Sales Associate
Dicks House of Sport
Knoxville, TN
06.2021 - 05.2022
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed sales transactions using point-of-sale systems efficiently.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
Education
Bachelor of Arts - Psychology
University of Tennessee
Knoxville, TN12-2021
Skills
- Public speaking
- Relationship building
- Presentation skills
- Time management
- Interpersonal and social skills
- Adaptability
- Organizational
- Conflict resolution
Affiliations
- Volunteering
- Young Professionals of Knoxville
Timeline
Senior Training and Recruiting Coordinator
21st Mortgage Corporation
10.2024 - Current
Training and Recruiting Coordinator
21st Mortgage Corporation
05.2023 - 10.2024
Financial Counselor
21st Mortgage Corporation
05.2022 - 05.2023
Retail Sales Associate
Dicks House of Sport
06.2021 - 05.2022
Bachelor of Arts - Psychology
University of Tennessee