Chelsea Brown
Darby,PA
Summary
Driven and resourceful administrative professional with 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
8
8
years of professional experience
Work History
Virtual Executive Assistant (temp)
Red Lion Home Care
07.2022 - 01.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened personal and business calls and directed to appropriate party.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend and holiday shifts.
Virtual Admin Assistant/ Marketing
General Aire
02.2018 - 07.2022
- Completed administrative tasks by performing business correspondence, transcription and data entry.
- Conferred with customers by telephone, chat or email to provide information about different air filtrations and use.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
customer service, Admin Assistant
Lincoln Financial Group
01.2019 - 12.2021
- Coordinated bookkeeping activities in QuickBooks and Lawson.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Completed call documentation while speaking with customers.
- Created detailed expense reports and requests for capital expenditures.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Managed Access databases converting complex data into easy-to-interpret data.
Education
Bachelors -
Shippensburg University
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Freire Charter School / High
Skills
- Self Starter
- Management, relationship building, customer service and top level client support
- Proper Phone Etiquette
- Prospecting Clients
- Administrative Support Specialist
- Digital Archiving
Timeline
Virtual Executive Assistant (temp)
Red Lion Home Care
07.2022 - 01.2023
customer service, Admin Assistant
Lincoln Financial Group
01.2019 - 12.2021
Virtual Admin Assistant/ Marketing
General Aire
02.2018 - 07.2022
Bachelors -
Shippensburg University
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Freire Charter School / High
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