Chelsea Cheeks

Took necessary steps to meet customer needs and effectively resolve food or service issues. Promptly reported complaints to a member of the management team. Communicated clearly and positively with co-workers and management. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Trained employees using company procedure for food production and customer service. Carefully maintained sanitation, health and safety standards in all work areas.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

• Managed daily cash intake by counting out registers and tabulating profits.
• Upheld company standards and compliance requirements for operations.
• Coached employees on interactions with customers to drive exceptional service.
• Directed and led employees and team members on effective operations, methods and procedures.
• Delegated tasks to multiple employees while maintaining efficient workplace.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Helped customers find specific products, answered questions and offered product advice.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Worked closely with front-end staff to assist customers.

• Managed daily cash intake by counting out registers and tabulating profits.
• Helped employees accomplish tasks during peak periods.
• Communicated with other shift managers to facilitate continuum of customer service.
• Upheld company standards and compliance requirements for operations.
• Coached employees on interactions with customers to drive exceptional service.

Read and recorded temperature, pulse and respiration. Observed and documented patient status. Assisted with adequate nutrition and fluid intake. Positioned patients for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Charted daily information on the patients such as mood, vitals, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.