Chelsea Christensen
Albuquerque,NM
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess
Main Event
08.2023 - Current
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Team Leader
Chic-Fil-A
08.2019 - 08.2023
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching, resulting in improved individual performance.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
Education
Associate of Arts - Criminology
University of New Mexico
Albuquerque, NM12.2028
Skills
- Server Support
- Food Running
- Guest Engagement
- Dining Room Management
Timeline
Hostess
Main Event
08.2023 - Current
Team Leader
Chic-Fil-A
08.2019 - 08.2023
Associate of Arts - Criminology
University of New Mexico
Similar Profiles
Arturo VelasquezArturo Velasquez
Assistant General Manager at Main EventAssistant General Manager at Main Event
Savor AlbrightSavor Albright
Bowling Attendant at Main EventBowling Attendant at Main Event
Ricky GomezRicky Gomez
Operations Manager at Main EventOperations Manager at Main Event
AKHILESH MOPURIAKHILESH MOPURI
Technician at MAIN EVENTTechnician at MAIN EVENT
Nicholas WalkerNicholas Walker
Journeyman Carpenter at TriadJourneyman Carpenter at Triad