Chelsea Cirino
Champaign,IL
Summary
Dynamic and dependable professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through attentive service and strong problem-solving skills. Recognized for meticulous attention to detail and effective teamwork, ensuring seamless operations in fast-paced environments. Adaptable and committed to delivering high-quality results in all endeavors.
Overview
12
12
years of professional experience
Work History
Waitstaff
Texas Roadhouse Restaurant
Champaign, IL
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server Waitstaff
Shinto Japanese Restaurant
Aurora, Il
01.2022 - 07.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Private Housekeeper and Stager
Anne Kothe Realtor
St. Charles, Il
08.2020 - 05.2022
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks in preparation for sell and showing
- Enhanced client satisfaction by maintaining a clean and organized living environment.
- Organized and staged home decor for most popular design and specific to illustrating the best benefits of the home.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
Housekeeping Room Attendant
Q Center
St. Charles, Il
01.2013 - 01.2016
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
Certified Cosmotologist - Cosmetology
Regency Beauty Institute
Aurora, Il01-2012
High School Diploma -
Waubonsie Valley High School
Aurora, IL06-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
Waitstaff
Texas Roadhouse Restaurant
02.2025 - Current
Server Waitstaff
Shinto Japanese Restaurant
01.2022 - 07.2024
Private Housekeeper and Stager
Anne Kothe Realtor
08.2020 - 05.2022
Housekeeping Room Attendant
Q Center
01.2013 - 01.2016
Certified Cosmotologist - Cosmetology
Regency Beauty Institute
High School Diploma -
Waubonsie Valley High School