Chelsea Clarke
Wilmington,NC
Summary
Dynamic professional with a proven track record at Walgreens, adept in multitasking and deep cleaning expertise. Excelled in streamlining operations and enhancing customer satisfaction through exceptional service and reliability. Skilled in fostering team efficiency and maintaining high safety standards. Demonstrates strong work ethic and self-motivation, achieving significant improvements in workplace productivity and client contentment.
Overview
12
12
years of professional experience
Work History
Professional Cleaner
Self Employed Services
10.2023 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different client's needs.
- Deliver quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by thoroughly cleaning and sanitizing residential and rental properties.
Pharmacy Technician
Walgreens
5900 Carolina Beach Rd.
03.2018 - 10.2023
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Shift Leader
Walgreens
1361 Lake Park Blvd.
04.2012 - 03.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Arts -
Cape Fear Community College
Wilmington, NC05.2016
Skills
Self-Motivation and Initiative
Strong Work Ethic
Multitasking proficiency
Deep cleaning expertise
Timeline
Professional Cleaner
Self Employed Services
10.2023 - Current
Pharmacy Technician
Walgreens
03.2018 - 10.2023
Shift Leader
Walgreens
04.2012 - 03.2018
Associate of Arts -
Cape Fear Community College