Chelsea Clements
Chelsea,AL
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
Work History
Assistant
Lane & Co
01.2023 - Current
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Designed and implemented social media strategies to align with business goals.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Preschool Teacher
Little Lambs Mothers Day Out
08.2022 - 05.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
Sales Representative Team Leader
Monat, Market Partner
01.2018 - 03.2022
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
Customer Service Representative
Harts And Pearls LLC
01.2018 - 09.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science - Early Childhood Education
Highline Community College
Kent, WAHigh School Diploma -
Sumner High School
Sumner, WA05.2011
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Administrative duties
- Schedule and calendar management
- Administrative tasks
- Administrative Support
- Product and service knowledge
Timeline
Assistant
Lane & Co
01.2023 - Current
Preschool Teacher
Little Lambs Mothers Day Out
08.2022 - 05.2023
Sales Representative Team Leader
Monat, Market Partner
01.2018 - 03.2022
Customer Service Representative
Harts And Pearls LLC
01.2018 - 09.2018
Associate of Science - Early Childhood Education
Highline Community College
High School Diploma -
Sumner High School