Chelsea Collins
Greensboro,NC
Summary
Dedicated Sports Management major who excels in both academics and extracurricular activities at Winston-Salem State University. Experienced in customer service and sales. Seeking to use leadership and creativity to become a valued member of a team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Manager
University Recreation (UREC)
08.2023 - Current
- Made sure all members signed in and checked memberships
- Enforced all fitness center policies and procedures in consistent manner
- In absence of professional staff, carried out supervisory responsibilities and alerted others to any circumstances that may need attention.
Cashier
Harris Teeter
07.2023 - 03.2024
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Communicated effectively with coworkers to foster strong teamwork within cashier department.
- Assisted store management in maintaining clean and organized shopping environment for optimal customer experience.
Sales Associate
Bath & Body Works
04.2023 - 02.2024
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintained high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and provided welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - Sports Management
Winston-Salem State University
Winston-Salem, NC05.2024
Skills
- Computer Skills
- Marketing Skills
- Leadership Skills
- Problem-Solving skills
- Multitasking Skills
- MS Word, Excel, PowerPoint
Certification
- Adult CPR/AED Online Certification
Volunteer Experience
WSSU Women’s Basketball Team – Office Assistant; Winston-Salem, NC
• Performs other duties as assigned.
• Completes paperwork and other tasks in a timely manner.
• Assist coaches with making scout reports for every game.
Atlantic Coast Conference (ACC) – HQ/Practice Setup; Greensboro, NC
• Helped with the equipment and material setup and takedown on game day.
• Assisted with bench and locker room preparation.
• Helped other departments with their event-related facility needs.
Timeline
Student Manager
University Recreation (UREC)
08.2023 - Current
Cashier
Harris Teeter
07.2023 - 03.2024
Sales Associate
Bath & Body Works
04.2023 - 02.2024
Bachelor of Science - Sports Management
Winston-Salem State University
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