Chelsea Conners
Waverly,OH
Summary
Dedicated Supportive Services Coordinator with strong skills in client advocacy and relationship building. Proven ability to develop individualized service plans and facilitate effective communication to enhance client outcomes.
Highly organized professional with extensive experience in records management and client interaction. Successfully coordinated assessments and monitored progress, ensuring compliance and effective service delivery across diverse client needs.
Overview
7
7
years of professional experience
Work History
Supportive Services Coordinator
Sojourners Care Network
McArthur, OH
02.2019 - Current
- Coordinated client assessments to determine eligibility for services and support programs.
- Developed individualized service plans to address client needs and promote self-sufficiency.
- Facilitated communication between clients, providers, and community resources to enhance service delivery.
- Monitored client progress, adjusting strategies as needed to ensure compliance with program requirements.
- Provided crisis intervention services, offering emotional support and problem-solving assistance to clients in need.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Delivered ongoing support for families navigating the child welfare system, contributing to successful reunifications in multiple cases.
- Monitored client progress towards goals, providing adjustments to plans as necessary for optimal outcomes.
Education
Bachelor's - Social Work
Ohio University Chillicothe
Chillicothe, OH05-2019
Skills
- Multitasking and organization
- Data entry
- Relationship building
- Scheduling and calendar management
- Case information confidentiality
- Client interaction
- Records management
- Client advocacy
Timeline
Supportive Services Coordinator
Sojourners Care Network
02.2019 - Current
Bachelor's - Social Work
Ohio University Chillicothe