Chelsea Connor
Longview,TX
Summary
Driven professional with a background at Concentrix, adept in critical decision-making and customer service. Excelled in processing medical claims with precision, leveraging HIPAA compliance awareness. Demonstrated ability to enhance patient quality of life and independence, showcasing a blend of hard and soft skills. Achieved efficient resolution of claim denials, ensuring high levels of patient and provider satisfaction.
Overview
7
7
years of professional experience
Work History
Medical Claims Processor
Concentrix
05.2022 - Current
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Researched and resolved complex medical claims issues to support timely processing.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
Home Health Aide
Visiting Angel's
02.2018 - 04.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Diploma - Cosmetology
Bert E Woodruff
Kilgore, TX07.1998
Diploma - General Studies
Jefferson High School Usa
Jefferson, TX05.1987
Skills
- Critical Decision-Making
- Customer Service
- Claim Denial Resolution
- HIPAA compliance awareness
Accomplishments
Received incentive bonus for several months for exceeding production quota.
Timeline
Medical Claims Processor
Concentrix
05.2022 - Current
Home Health Aide
Visiting Angel's
02.2018 - 04.2022
Diploma - Cosmetology
Bert E Woodruff
Diploma - General Studies
Jefferson High School Usa
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