Chelsea Cooper
Las Vegas
Summary
An efficient and dependable hospitality professional with a wide-ranging history in business and customer service. Seeking an opportunity to strengthen my experience as a Sports Businesswoman where I can utilize my management, passion for sports and knowledge with an established organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admin Operator
Westgate Race & Sportsbook
02.2024 - Current
- Set up designated markets of daily sport games, futures and player propositions for wagering
- Post score results accurately in a timely fashion
- Program channels and monitor multiple television screens to ensure all events (race and sports) are on for proper viewing prior to event starting
- Create sheets for bettors and keep inventory stocked and up to date
- Guide phone guests through any inquiries sportsbook related
VIP Host
TOA Entertainment LLC
09.2023 - Current
- Adhere to all policies UFC related, including signing an NDA contract via TOA Entertainment
- Communicate with UFC staff during events to establish smooth operation
- Warmly greet clients and escort them to VVIP lounges and specifically assigned areas
- Provide personalized service to each VVIP guest, establishing that they feel comfortable and valued during their experience
Banquet Apprentice Bartender
Mandalay Bay
02.2024 - Current
- Build portable bars with appropriate wine, beer and liquors for presentation
- Assure bartenders have proper tools, garnish, ice and materials for function
- Execute highest quality service to guests
Banquet Apprentice Bartender
Fontainebleau
11.2023 - Current
- Collaborate with other apprentices to institute proper pre shift duties prior to event as well as post shift operations
- Follow and implement all beverage related requests of the Banquet Event Order (BEO) per client package
Ambassador
Las Vegas Raiders Football Club
07.2023 - Current
- Assist with event operations for set up and breakdown of activations, etc
- Engage with fans on gameday to create a positive and welcoming experience
- Promote safe and fun environments for youth when working in the community or school related events
- Help prepare and organize inventory in storage at headquarters
Production Operator
Sport Radar
09.2023 - 03.2024
- Attend online training to learn how to use live action tool that inputs game statistics during NCAA college basketball, NBA and G-league seasons
- Enter play-by-play situations of assigned basketball games
- Post halftime and end game results immediately, amidst no errors
- Monitor multiple game scores and update leading player stats on box score informational tabs
Apprentice Bartender
Wynn Las Vegas
06.2023 - 10.2023
- Arrange fruits and garnishes daily
- Maintain and restock glassware
- Continuously replenish juices, beer, wine and liquor on the back bar for service
- Relieve bartenders during their break hours
Bartender/Lead Server
Blind Ox Hawaii
03.2021 - 05.2023
- Master full knowledge of eclectic food and beverage menu, including all allergens, ingredients and how dishes/drinks are prepared
- Craft personal cocktails per customers' preferences
- Produce multiple drinks in service bar during peak hours in timely fashion, while sustaining immaculate service for bar patrons
- Actively complete side-work to ensure effortless shift closure
Bartender
Merriman's Honolulu
03.2021 - 01.2023
- Facilitate all cash/credit transactions for servers and patrons
- Mix infusions and assemble house-made syrups for specialty cocktails
- Implement opening daily bar procedures for service and prepare night crew for success
- Entertain bar top guests with welcoming and hospitable conversations
Education
Bachelor of Science - Applied Business and Economics
University of Oregon
Eugene, Oregon06.2013
High School Diploma -
Hilo High School
Hilo, Hawaii06.2009
Skills
- Professional guest services
- Solid communication
- Time-management
- Organized
- Ability to work independently
- Multi-tasking
- Willingness to collaborate
- Effectively operate Point of Sale (POS) system
- Proficient in using digital platforms
- Inventory management
Certification
UNITE HERE Bartenders Union Local 165 Pour Card
Timeline
Admin Operator
Westgate Race & Sportsbook
02.2024 - Current
Banquet Apprentice Bartender
Mandalay Bay
02.2024 - Current
Banquet Apprentice Bartender
Fontainebleau
11.2023 - Current
VIP Host
TOA Entertainment LLC
09.2023 - Current
Production Operator
Sport Radar
09.2023 - 03.2024
Ambassador
Las Vegas Raiders Football Club
07.2023 - Current
Apprentice Bartender
Wynn Las Vegas
06.2023 - 10.2023
Bartender/Lead Server
Blind Ox Hawaii
03.2021 - 05.2023
Bartender
Merriman's Honolulu
03.2021 - 01.2023
High School Diploma -
Hilo High School
Bachelor of Science - Applied Business and Economics
University of Oregon
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