Chelsea Cronin
Franklin,IN
Summary
Certified respiratory professional trained to assess, diagnose and treat patients with breathing challenges. Patient problem-solver with excellent communication skills and practiced expertise at connecting with patients and earning trust. Works well with full medical team and excels at teaching patients and team members how to administer respiratory treatments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Respiratory Therapist
Riley Hospital For Children
06.2016 - Current
- Managed and operated mechanical ventilators to deliver airway management.
- Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Led education and orientation for over 120 employees.
- Completed continued education units annually to stay current with respiratory therapy advancements and maintain compliance with administrative regulations.
Customer Service Manager
Walmart
04.2011 - 05.2016
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Associate of Science - Respiratory Therapy
Ivy Tech Community College of Indiana
Indianapolis, IN05.2016
Skills
- Pulmonary Function Testing
- Oxygen Therapy
- Mechanical Ventilators
- Metered Dose Inhalers
- Strong Clinical Judgment
- Patient and Caregiver Education
- Coaching and Mentoring
- Standards of Excellence
- Professional Bedside Manner
- Operational Standards
Certification
- RRT - Registered Respiratory Therapist
- BLS- Basic Life Support
- PALS- Pediatric Advanced Life Support
- ALS- Advanced Life Support
Timeline
Respiratory Therapist
Riley Hospital For Children
06.2016 - Current
Customer Service Manager
Walmart
04.2011 - 05.2016
Associate of Science - Respiratory Therapy
Ivy Tech Community College of Indiana
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