Chelsea Custer
Danville,VA
Summary
Dynamic Lead Pharmacy Technician with proven expertise at CVS Pharmacy in optimizing workflow efficiency and ensuring regulatory compliance. Skilled in inventory control and team collaboration, I successfully trained junior staff, enhancing medication dispensing accuracy and operational effectiveness. Committed to quality assurance and patient confidentiality, I excel in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
Reidsville, NC
02.2021 - Current
- Supervised daily pharmacy operations ensuring compliance with regulations and standards.
- Trained and mentored junior technicians on medication dispensing and inventory management processes.
- Coordinated prescription filling process, improving workflow efficiency and accuracy in medication preparation.
- Managed inventory levels, conducting regular audits to optimize supply chain effectiveness and reduce waste.
Cashier
Hobby Lobby
Danville, VA
10.2016 - 02.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating merchandise and provided product information.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash, credit, and gift card transactions accurately while ensuring security protocols.
Education
High School Diploma -
Tunstall High School
Dry Fork05.2016
Skills
- Problem-solving skills
- Pharmacy software proficiency
- Inventory control
- Order verification
- Prescription processing
- Drug inventory control
- Insurance verification
- Regulatory compliance
- Insurance billing
- Team collaboration
- Drug storage procedure
- Pharmacy and customer records management
- Medication dispensing
- Staff development
- New hire onboarding
- Workflow optimization
- Pharmacy operations management
- Patient confidentiality
- Advanced math skills
- Proper labeling procedures
- Medication storage
- Point of sale systems proficiency
- Drug storage
- Pharmacy operations
- Quality assurance and control
- FDA and HIPAA compliance
- Prioritization and organization
- Data entry
- Dispensing medications
- Confidentiality and HIPAA
- Resolving complaints
- Staff leadership
- Patient profile setup
- Drug inventory management
- Customer service
- Prescription filling and labeling
- Medication storage and labeling
- Certified Pharmacy Technician
- Inventory tracking
- Medicare and medicaid process
- Stocking shelves
- FDA drug safety guidelines
Certification
I have my NCBOP License along with my PTCB National License. I applied & received my state license in 2021 and completed the PTCB national testing in 2023.
Timeline
Lead Pharmacy Technician
CVS Pharmacy
02.2021 - Current
Cashier
Hobby Lobby
10.2016 - 02.2020
High School Diploma -
Tunstall High School