Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Healthcare professional eager to secure entry-level dental positions. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Publix Pharmacy
Alpharetta, GA
03.2021 - Current
Assisted pharmacists in filling 200+ prescriptions daily by locating and dispensing orders precisely and efficiently.
Stocked, labeled and inventoried medication to keep accurate records.
Verified patients' insurance information and processed claims; investigated and quickly resolved patient billing and insurance concerns.
Communicated by phone with patients' and doctors' offices daily.
Promoted available vaccines and medication deals to patients.
Administered over 60 vaccinations weekly.
Trained 3 Technicians and Interns, as well as counseled and supervised them throughout their employment.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Set up and modified patient profiles to include current information such as medications and insurance details.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
Observer
Emory Healthcare Winship Cancer Institute
Atlanta, GA
08.2019 - 03.2020
Monitored oncologist at Winship clinic and witnessed their day-to-day life as a healthcare professional.
Collaborated with 3-person healthcare staff to promote safety during care and respond to individualized needs and activities.
Entertained and conversed with patients to keep patients mentally healthy and alert.
Research and read about oncology related topics using UpToDate.
Engage in research on clinical trials and asked insightful questions to gain deep understanding.
Identify chemotherapeutic drugs and therapy.
Pursued all opportunities for learning by attending procedures, treatments and examinations.
Educated staff on organizational mission and goals to help employees achieve success
Cashier
Publix
Alpharetta, GA
06.2016 - 03.2021
Identified customers' needs and proactively catered to them.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Trained 6+ new employees.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Thrived in fast-paced environment that required strong time management skills.
Answered questions about store policies and addressed customer concerns.
Market Partner
Monat Global Inc.
Doral, FL
08.2020 - 08.2022
Informed customers of promotions through social media to increase sales productivity and volume for beauty and health products.
Effectively demonstrate products, overcome objections and close sales.
Introduce partnership to new clients.
Selected correct products based on customer needs, product specifications and applicable regulations.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.