Summary
Overview
Work History
Education
Skills
Groups
Personal Information
Timeline
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Robert Kisiel

Cranberry Township,PA

Summary

Dedicated candidate with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Lead Pharmacy Technician

AlixaRx
09.2019 - Current
  • Enhanced pharmacy efficiency by streamlining prescription processing.
  • Supervised new technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Analyzed team performance and identified opportunities for additional training.

Pharmacy Manager

CVS Pharmacy
07.2015 - 05.2016
  • Streamlined pharmacy operations for increased efficiency by implementing new inventory management systems.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.

Staff Pharmacist

CVS Pharmacy
02.2015 - 07.2015
  • Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
  • Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
  • Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Pharmacy Intern

Giant Eagle Pharmacy
06.2011 - 06.2013
  • Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
  • Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
  • Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
  • Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.

Pharmacy Technician

Giant Eagle Pharmacy
08.2010 - 06.2011
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.

Education

Doctor of Pharmacy -

Lake Erie College of Osteopathic Medicine
Erie, PA
06.2014

Undergraduate Studies - Pharmacy

University of Pittsburgh
Pittsburgh, PA
06.2011

Undergraduate Studies - Pharmacy

Duquesne University
Pittsburgh, PA
12.2009

Skills

  • Team Leadership
  • Problem Solving
  • Customer Service and Communication Skills
  • Technical Proficiency
  • Detail Orientation
  • Patient Education and Counseling
  • Medication Expertise
  • Compounding Experience
  • Drug Information Research

Groups

Rho Chi Pharmacy Honor Society

Personal Information

Relocation: Anywhere

Timeline

Lead Pharmacy Technician

AlixaRx
09.2019 - Current

Pharmacy Manager

CVS Pharmacy
07.2015 - 05.2016

Staff Pharmacist

CVS Pharmacy
02.2015 - 07.2015

Pharmacy Intern

Giant Eagle Pharmacy
06.2011 - 06.2013

Pharmacy Technician

Giant Eagle Pharmacy
08.2010 - 06.2011

Doctor of Pharmacy -

Lake Erie College of Osteopathic Medicine

Undergraduate Studies - Pharmacy

University of Pittsburgh

Undergraduate Studies - Pharmacy

Duquesne University

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Robert Kisiel