Chelsea Dawson
Hoboken,NJ
Summary
Motivated, communicative and creative sales manager with significant experience in customer relation management, staff training and development. History working in production and sales with a music business/marketing degree and six years of sales experience
Overview
8
8
years of professional experience
Work History
BDC/CRM Manager
Open Road Honda
05.2018 - Current
- Built relationships with customers and community to establish long term business growth
- Increased sales by effectively training employees, closely monitoring regional and local market and managing inventories
- Engaged in CRM training, demonstrations, consumer awareness, branding to raise revenues.
- Trained sales associates on different lead platforms such as CarGurus, AutoTrader and CarNow chat
- Sold an average of 80% of the store's business. As a store we sold about 130-150 cars a month, I was responsible for about 100-115
- Managed the CRM system updating emails templates, advertisement blasts, and automatic check-ins
- Communicated with clients directly and resolve any customer issues
- Received promotion to BDC manager within a year of employment
Music and Sound designer
ToyMail
01.2017 - 01.2019
- Created sounds and music for toy company using protools and Logic Pro
- Set up and maintained audio and visual environment to ensure clear sound and visuals for attendees
- Mixed the sound and amplified sound design to create a full and immersive audio experience
- Built relationships with others in the music industry to review content gain connections
Education
Bachelors - music and business
Academy of Art University
San Francisco, CA01.2018
Skills
- CRM integration
- Salesforce proficiency
- Campaign management
- Multichannel marketing
- Networking and communcation
- Music sound design and production
- Knowledge of the music industry
- Multitasking Abilities
- Adaptability and flexibility
Timeline
BDC/CRM Manager
Open Road Honda
05.2018 - Current
Music and Sound designer
ToyMail
01.2017 - 01.2019
Bachelors - music and business
Academy of Art University
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