Chelsea Day
Port Angeles,WA
Summary
Highly skilled professional experienced in supporting restaurant operations. Expert at providing exceptional customer service by quickly and energetically fulfilling customer requests with accuracy and impeccable service skills. Hardworking, proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Project Manager
Flock Safety
Atlanta , Georgia
2022.03 - 2024.05
- Managed customer implementation of products from sale through installation of all purchased items.
- Communicated and coordinated with multiple points of contact, both internally and externally, to ensure everyone stayed on the same page during the lifetime of the project.
- Led multiple meetings each week for internal and external stakeholders for calibration on project status and task ownership/tracking.
Server
Williamson Brothers BBQ
Marietta , Georgia
2019.01 - 2020.01
- Operated in sections of up to 10+ tables while maintaining diligent and thoughtful service, memorizing menu items, beverages and daily specials/deals, cleaning and bussing tables for overturn, opening and closing duties (silverware, bar prep, stocking, sweeping, mopping, etc.)
- Point of sale, as well as personal cash handling, tip-outs for other staff, etc.
- Trained new employees on best practices for optimizing speed and efficiency without compromising detail and outcome.
Store Manager
Red Scooter Deli
Paso Robles , California
2014.09 - 2018.08
- Opened and closed restaurant, cleaned, stocked, and organized inventory. Ran front-of-house point of sale and back-of-house telephone/catering orders, along with corresponding point of sale. Handled all inventory ordering, including deli items, bulk items, local produce selections, beverages, and retail.
- Handled and facilitated deliveries for catering orders, as well as daily customer delivery orders.
- Providing consistently positive and seamless interactions for patrons to nurture lasting relationships with the local community and newcomers alike, as our location was in the downtown square and brought in both a consistent flow of regulars and those visiting for the local wine scene.
Education
High School Diploma -
Atascadero High School
Atascadero, CA2007-06
Skills
- Positive and professional
- Relationship Management
- Exceptional customer service
- Point of Sale (POS) system operations
- Project Management
- Staff training and mentoring
Timeline
Project Manager
Flock Safety
2022.03 - 2024.05
Server
Williamson Brothers BBQ
2019.01 - 2020.01
Store Manager
Red Scooter Deli
2014.09 - 2018.08
High School Diploma -
Atascadero High School
Similar Profiles
Emma JensenEmma Jensen
Senior Enterprise Customer Success Manager at Flock SafetySenior Enterprise Customer Success Manager at Flock Safety
Kwamé Pierre GriñeKwamé Pierre Griñe
Field Technician at Flock SafetyField Technician at Flock Safety
Rae MoonRae Moon
Techline Operator at Flock SafetyTechline Operator at Flock Safety