Chelsea Dixon
Oakland,CA
Summary
Compassionate animal welfare professional with more than four years of hands-on experience coordinating rescue operations, transporting animals, supporting foster programs, and managing veterinary care. Experienced handling frightened, injured, neglected, and behaviorally challenged animals while maintaining professionalism in high-pressure situations. Skilled at building positive relationships with shelters, veterinary partners, foster families, and community members. Strong background in documentation, public communication, and problem-solving with a commitment to protecting both animals and the communities they serve.
Overview
2027
2027
years of professional experience
Work History
Animal Rescue Coordinator
Tiger Heart Rescue
2022 - Current
- Facilitate life-saving transfers of at-risk dogs from overcrowded facilities to foster homes by partnering with shelter staff to streamline logistics, transport, and placement
- Manage end-to-end medical care protocols, including scheduling spay/neuter surgeries, vaccinations, and preventative care for rescued dogs while maintaining meticulous electronic health records
- Act as the primary liaison for foster families, delivering mentorship, behavioral intervention tools, and 24/7 support to ensure foster retention and animal well-being
- Develop personalized placement plans by conducting thorough behavioral, medical, and social evaluations, resulting in high-retention, perfect-match, adoptions
- Implement community safety net programs including pet food pantries and behavior counseling empowering owners to retain their pets to reduce shelter surrenders
- Coordinated adoption events to promote pet placements and community engagement.
- Managed communications with potential adopters, ensuring timely responses and support.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Kept animals clean and free of contaminants to promote optimal health.
Personal Pet Sitter
Self Employed
2021 - Current
- Provided daily care for pets, ensuring safety and comfort during each visit.
- Maintained a clean and safe environment for pets, following all hygiene protocols.
- Managed multiple client schedules efficiently, maintaining high levels of organization.
- Communicated regularly with pet owners, offering updates on their pets' behavior and health.
- Exercised animals regularly with walks and rigorous play activities.
- Developed customized feeding and exercise routines tailored to individual pet needs.
- Administered medication to pets as prescribed, ensuring their health and wellbeing.
- Adapted quickly to new challenges, demonstrating flexibility in handling various pet temperaments and needs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Front Desk Receptionist
Dr. Israels Family DDS.
2015 - 2019
- Managed patient check-in and check-out processes efficiently.
- Assisted with insurance verification and processing claims.
- Maintained organized patient records and ensured confidentiality.
- Coordinated communication between patients and healthcare providers.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Certificate - Medical Billing And Coding
American Academy of Professional Coders - AAPC
Salt Lake City, UT12-2026
Certificate of Completion - Foundation of Health Care Administration
Castro Valley Medical Academy
Castro Valley, CA2017
Skills
- Animal Handling & Humane Restraint
- Animal Behavior Observation
- Rescue & Shelter Operations
- Veterinary Coordination
- Animal Transport
- Foster Program Support
- Medication Administration
- Microchip Scanning
- Multitasking and organization
- Community Outreach
- Conflict Resolution
- Customer Service
- Medical Documentation
- Microsoft 365
Key Impact
- Transfer Logistics: Moving animals from shelters to fosters
- Medical Management: Spay/neuter, vaccinations, records
- Foster Support: Mentorship and retention
- Behavioral Evaluation: Perfect-match adoption strategy
- Safety Net Programs: Community support to reduce surrenders
- Client Satisfaction: High-quality care, empathy, and communication.
Timeline
Animal Rescue Coordinator
Tiger Heart Rescue
2022 - Current
Personal Pet Sitter
Self Employed
2021 - Current
Front Desk Receptionist
Dr. Israels Family DDS.
2015 - 2019
Certificate - Medical Billing And Coding
American Academy of Professional Coders - AAPC
Certificate of Completion - Foundation of Health Care Administration
Castro Valley Medical Academy