Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
PERMANENT MAKEUP ARTIST
PERMANENT MAKE UP UTAH
10.2021 - Current
Work as a certified permanent make up artist as well as a personal assistant to the owner of the company
Other duties include assisting in procedures, checking clients in/out, setting up appointments, processing payments, answering and making phone calls, providing before and after care instructions to clients, answering questions and concerns
Taking care of any other needs as needed for the owner and/or clients
LICENSED INSURANCE PRODUCER
STATE FARM
03.2021 - 10.2021
Licensed insurance producer
Promoted customer service creating a good relationship between customers and insurer
Offered quotes and presented customers with tailored options to suit each of their specific insurance needs in person as well as over the phone
Assisted customers in completing paperwork and follow-ups throughout the application process.
PERSONAL ASSISTANT
EN POINTE BALLET STUDIO
03.2019 - 01.2021
Organized work projects around client's house.
Greeted visitors in a professional manner and provided assistance with inquiries.
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Coordinated corporate events such as seminars or workshops hosted by the company.
Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
STAY AT HOME PARENT
HOME
11.2009 - 07.2019
Took care of my family and managed household responsibilities
Home Schooled my 4 children
Performed basic household tasks including cooking, errands-running, laundry, cleaning and maintenance
Decorated home to create an inviting environment
Create shopping lists and purchase groceries and other household items
Maintain household budgets and pay bills
CUSTOMER SERVICE REPRESENTATIVE
VAN KOMEN MEDIA
09.2006 - 12.2009
Manage large amounts of incoming calls
Resolve product or service problems
Recommend potential products and services
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Keep records of customer interactions, process customer accounts, and file documents
SERVER/HOST
CAFE EL LAGO
03.2004 - 11.2009
Greet incoming and departing guests
Inform guests of current specials
Answer incoming calls
Preparing restaurant tables with sanitation and order
Presenting menus, serving, and helping customers select food and beverages
Issue dining charges, calculating taxes, and receiving payments
CUSTOMER SERVICE REPRESENTATIVE
AFFILIATED COMPUTER SERVICES (ACS)
02.2000 - 06.2006
Open and maintain customer accounts
Resolve product or service problems
Manage customer charges and refunds
Recommend potential products and services
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication