Chelsea Doyle
Litchfield,NH
Summary
Professional with solid experience in category management, prepared to drive significant impact. Expertise in market analysis, supplier negotiations, and strategic sourcing. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for analytical skills, effective communication, and dependability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales & Diamond Category Specialist
Day's Jewelers
10.2018 - Current
- Analyze market trends to optimize product assortment and enhance inventory management.
- Collaborated with suppliers to negotiate pricing and improve product availability.
- Develop promotional strategies that increase customer engagement and sales performance.
- Conduct competitive analysis to inform category positioning and merchandising decisions.
- Responsible for meeting my individual sales goals.
- In charge of maintaining the diamond department.
- Building relationships with guests and providing exceptional customer service, selling products and services.
- Utilizing clientele programs
- Maintaining product knowledge.
- Opening and closing of store operations.
- Monthly and quarterly inventory.
Jewelry Sales & Keyholder
Sterling Jewelers Inc.
03.2015 - 10.2018
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Supervised and trained sales associates on product knowledge and customer service practices.
- Conducted inventory management, including stock replenishment and loss prevention strategies.
- Developed promotional displays to enhance product visibility and drive sales performance.
- In charge of all bank deposits, cash closeout.
- Playing the role of acting manager when necessary.
- Shipping and receiving merchandise.
- Ensuring guests personal pieces are accurately described and handled appropriately for shipping back and forth for repairs.
Clothing Sales & Key Holder
Coeve
12.2013 - 12.2014
- Assisted in maintaining store inventory accuracy through regular stock checks and updates.
- Executed daily cash handling procedures, ensuring secure transactions and accurate balancing.
- Supported team in executing visual merchandising standards to enhance customer experience.
- Provided excellent customer service, addressing inquiries and resolving issues effectively.
- Staff scheduling.
- Customer service and assisting with add ons.
Education
GED -
Alvirne High School
Hudson, NH06-2013
Skills
- Procurement processes
- Supplier relationship management
- Supply chain optimization
- Strategic sourcing
- Category growth
- Cost reduction strategies
- Teamwork and collaboration
- Customer service
- Problem-solving
- Ordering and purchasing
- Problem-solving abilities
Certification
Diamond Council of America
Diamond course
Colored gemstone course
Advanced jewelry sales
Gemological Institute of America
Diamond graduate
Colored gemstone graduate
Accredited Jewelry Professional graduate
Timeline
Sales & Diamond Category Specialist
Day's Jewelers
10.2018 - Current
Jewelry Sales & Keyholder
Sterling Jewelers Inc.
03.2015 - 10.2018
Clothing Sales & Key Holder
Coeve
12.2013 - 12.2014
GED -
Alvirne High School