CHELSEA DUFAULT
Rising Tides Counseling Center
East Greenwich,RI
8
years of professional experience
Detail-oriented professional with a B.A. in Public Relations and an M.S. in Clinical Mental Health Counseling, bringing experience in data entry, records management, administrative operations, CRM systems, professional correspondence, and research-based writing. While my recent career has been in mental health counseling, my academic background and longstanding interest have always been rooted in communication, media, and the entertainment industry. I am now intentionally pursuing a career in the music business and am eager to apply my strong organizational, documentation, research, and communication skills to Warner Music Group. Known for accuracy, discretion, meeting deadlines, and managing detailed information independently.
Work History
Mental Health Counselor
2 Years 8 Months- Conducted client assessments and prepared detailed documentation requiring accuracy, careful attention to information, and consistent follow-through.
- Performed client assessments and prepared detailed documentation with a focus on accuracy and consistent follow-through.
- Oversaw multiple cases independently, ensuring timely schedules, thorough documentation, and adherence to established deadlines.
- Streamlined administrative responsibilities through effective scheduling, billing, record keeping, and professional correspondence.
- Handled administrative responsibilities including scheduling, billing, record keeping, and professional correspondence.
Administrative Assistant / Data Entry Clerk
2 Years- Coordinated daily office operations and maintained organized filing systems to enhance recordkeeping efficiency and accuracy.
- Entered, updated, and maintained information in company databases with strong attention to accuracy and completeness.
- Managed email and telephone correspondence, ensuring timely responses and follow-up to facilitate clear professional communication.
- Assisted with scheduling meetings, maintaining calendars, and preparing agendas for team discussions.
- Created and maintained spreadsheets using Microsoft Excel and Google Sheets to organize and track information.
- Assisted in preparing reports that summarized data trends, aiding team review and informed decision-making.
Alumni Relations Assistant
1 Year 8 Months- Organized alumni events to enhance community engagement and facilitate professional networking.
- Coordinated alumni outreach through CRM software, ensuring accurate records and effective communication.
- Assisted with organizing alumni events designed to foster community engagement and professional networking.
- Created social media content that elevated alumni relations visibility and reinforced the university's online presence.
- Supported event planning and administrative activities requiring organization, attention to detail, and effective communication.
Education
B.A. - Public Relations
- Relevant Coursework: Introduction to Film Media
- Social Media Strategies
- Event Management
- Public Relations Strategies
- Writing Public Relations
M.S. - Clinical Mental Health Counseling
Skills
Data Entry & Record Management
CRM & Database Management
Report Preparation
Microsoft Excel
Google Sheets
Microsoft Office 365
Calendar management
Confidential Information Management
Research & Information Gathering
Sessions Health
Music & Entertainment Industry Interest
Microsoft PowerPoint
Timeline
Mental Health Counselor
Rising Tides Counseling Center
01.2024 - 09.2026Read More
Administrative Assistant / Data Entry Clerk
RICBT
01.2022 - 01.2024Read More
Alumni Relations Assistant
Johnson & Wales University
09.2018 - 05.2020Read More
University of Rhode Island
B.A. from Public Relations
Read More
Johnson & Wales University
M.S. from Clinical Mental Health Counseling
Read More