A Clinical Specialist with 9+ years of versatile medical experience with expertise in digital imaging and patient/customer satisfaction while delivering quality user-end training/support in a quick-turnaround environment.
Overview
8
8
years of professional experience
Work History
XRS Clinical Specialist
Carestream Health
10.2021 - Current
Coordinated and implemented activities to facilitate customer demonstrations of the entire Carestream XRS product line for potential sales.
Participate in Wellness Program and assist in wellness visits, escalations, and/or follow up visits.
Established working relationships within key accounts to enhance customer engagement and support successful sales initiatives.
Supported the sales team in sales training initiatives and contributed to achieving the team's financial goals.
Worked closely with the XRS Specialist and Account Executive in the qualification of sales opportunities.
Manage, Report, and Submit travel expenses for travel incorporated between home office to location and/or location to location. (80% Travel/Year; Continental United States Travel)
APPLICATIONS CONSULTANT
Carestream Health
08.2019 - 10.2021
Perform on-site clinical evaluations for new and existing customers to demonstrate proper use of Carestream Health products
Provide on-site consultant training, guidance, and/or assistance to all personal using products and find areas that may be optimized with proper device usage for increased efficiency and usage
Support implementation of new functions in the application, such as new interfaces, by contribution to clinical requirements definition, participating in related workflows
Worked closely with cross-functional colleagues across geographies
Recommended system usage improvements to enhance departmental workflow and efficiency
Manage, Report, and Submit travel expenses for travel incorporated between home and office to location and/or location to location
(90% Travel/Year; Continental United States Travel)
RADIOLOGIST TECHNOLOGIST
EMORY UNIVERSITY HOSPITAL
09.2015 - 08.2020
Skilled in X-Ray procedures performed in all area, including ED, OR, and fluoroscopy
Knowledgeable inpatient positioning and radiation protection, as well as anatomy, physiology, and pathology
Experience running and troubleshooting Carestream and GE digital equipment, including Medtronic O-Arm
Work effectively and cooperatively with patients, coworkers, nurses, and providers to provide best patient care possible
Leadership experience ensuring department runs smoothly and employees work together when supervisor is out
Proficient using computer systems such as Cerner Millennium RIS and HIS applications, Centricity PACS, Microsoft Office Suite, Outlook, Windows, and Mac OS.
Education
Bachelor of Science - Radiologic Technology
Armstrong Atlantic State University
Savannah, Georgia
05.2015
Skills
Radiology HIS/RIS
PACS
Office 365
Radiation Safety
Digital Imaging
Healthcare Informatics
Product Expert
Image Informatics
Analytical Skills
Strong Communicator
Personal Time Management
Interpersonal Skills
Licenses/Certifications/Awards
ARRT #542112
CompTIA Security+ ce Certification
Lambda Nu
Cum Laude
References
David Ruiz III, Carestream, (928) 919-0097, david.ruiz@carestream.com
Christian Haney, Emory Healthcare, (770) 500-8898, christian.haney@emoryhealthcare.org
Henry Williams, Carestream, (949) 402-2531, henry.williams@carestream.com
Timeline
XRS Clinical Specialist
Carestream Health
10.2021 - Current
APPLICATIONS CONSULTANT
Carestream Health
08.2019 - 10.2021
RADIOLOGIST TECHNOLOGIST
EMORY UNIVERSITY HOSPITAL
09.2015 - 08.2020
Bachelor of Science - Radiologic Technology
Armstrong Atlantic State University
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