Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
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Chelsea Duran

Elizabethtown,KY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Capable Bartender and Waitress passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in resturaunt establishments.

Overview

13
13
years of professional experience

Work History

Bartender/Waitress

South Park Country Club
01.2024 - Current
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Followed strict recipes and drink measurements to minimize product used.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.

Office Assistant

South Park Country Club
07.2023 - Current
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Maintained and updated office records, both digital and physical.
  • Monitored and tracked budgets and expenses.
  • Input data into spreadsheets and databases.
  • Reduced operational costs through effective inventory management and negotiation with vendors.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Patient Account Representative

Firstsource Solutions
11.2022 - 07.2023
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Screened inpatients for eligibility through Medicaid and Financial Assistance.
  • Collaborated with the medical staff to ensure proper documentation and coding for accurate billing.
  • Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
  • Educated patients on financial policies, promoting understanding of their responsibilities within the healthcare system.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

Industrial Sewing Machine Operator

Nationwide Uniform Corp
12.2010 - 11.2022
  • Boosted company reputation for superior craftsmanship by consistently producing high-quality garments that met or exceeded customer expectations.
  • Established positive working relationships with colleagues, supervisors, and other departments to foster a collaborative atmosphere and contribute to overall company success.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Finalized products by attaching hardware, labels and tags and preparing shipments.
  • Assisted in training new employees on proper sewing techniques, equipment usage, and workplace safety protocols.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Education

High School Diploma -

Central Hardin High School
Cecilia, KY
05.2010

Skills

  • Spreadsheet Management
  • Document Typing and Formatting
  • Team Collaboration
  • Year-end reporting
  • Automated and Manual Check Processing
  • Checking time cards
  • Insurance Billing
  • Follow-up skills
  • HIPAA Compliance
  • Relationship Building
  • Coding
  • Clear Communication

Software

Excel

Word

Languages

Spanish
Native or Bilingual

Timeline

Bartender/Waitress

South Park Country Club
01.2024 - Current

Office Assistant

South Park Country Club
07.2023 - Current

Patient Account Representative

Firstsource Solutions
11.2022 - 07.2023

Industrial Sewing Machine Operator

Nationwide Uniform Corp
12.2010 - 11.2022

High School Diploma -

Central Hardin High School

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Chelsea Duran