Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Chelsea Duran

Katy,Texas

Summary

Experienced Operations Manager with expertise in enhancing operational efficiency and team performance at TriMark. Expert in leveraging Food Service Operations Management and Team Leadership to drive process improvements and foster a culture of accountability. Ability to lead cross functional teams, streamline institutional processes, and ensure compliance with industry standards. Skilled in driving profitabilty and customer satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Operations Manager

TriMark
11.2023 - Current
  • Managed inventory and institutional operations to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Supervised operations staff
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Project Estimator

TriMark
10.2022 - 11.2023
  • Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively
  • Increased bid success rate by developing a thorough understanding of client needs.
  • Utilized advanced estimation software to increase efficiency and precision in the estimation process.
  • Evaluated subcontractor bids to ensure accurate pricing and scope inclusion for each project.
  • Increased project accuracy by thoroughly reviewing proposals, blueprints, and specifications.

Estimator

Ellen Lighting and Hardware
10.2020 - 10.2022
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Analyzed designs and performed accurate cost analysis.
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.

Education

Associate of Arts - Business Management

Wharton County Junior College
Wharton, TX

Skills

  • Food Service Operations Management
  • Team Leadership & Collaboration
  • Staff Training & Development
  • Customer Service Excellence
  • Process Improvement & Lean Principals
  • Performance Management

Timeline

Operations Manager

TriMark
11.2023 - Current

Project Estimator

TriMark
10.2022 - 11.2023

Estimator

Ellen Lighting and Hardware
10.2020 - 10.2022

Associate of Arts - Business Management

Wharton County Junior College

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Chelsea Duran