Chelsea Edmond
Summerville
Summary
Detail-oriented and results-driven professional with 11+ years of experience in operations, Inventory management, and team leadership. Proven ability to preform cycle counts, reconcile discrepancies, and maintain accurate inventory records. Strong background in cost control, reporting, and process improvement. Fluent in Spanish with excellent organizational, analytical, and problem solving skills. Thrives in fast paced environments requiring accuracy and accountability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist II
Charleston County EMS
North Charleston, SC
12.2024 - Current
- Monitored inventory levels to ensure optimal stock availability and accuracy.
- Conducted regular audits to verify inventory integrity and compliance with protocols.
- Utilized inventory management software for tracking shipments and stock movements.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Managed inventory for par levels on truck.
Team Lead
TopGolf
North Charleston
04.2024 - 10.2024
- Led team in daily operations, ensuring efficient workflow and high customer satisfaction.
- Trained new staff on operational procedures and service standards to enhance team performance.
- Streamlined inventory management process, reducing waste and improving stock accuracy.
- Implemented training programs that increased staff productivity and service quality.
- Helped Hospitality mangers maintain floor operations.
- Monitored team performance, providing feedback to improve individual skill sets and engagement.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Manager
NCG Cinemas
Spartanburg, SC
06.2021 - 04.2024
- Streamlined daily operations to enhance customer service and satisfaction.
- Developed and implemented training programs for staff, improving service consistency.
- Coordinated scheduling and staffing, optimizing workforce efficiency during peak hours.
- Analyzed guest feedback to identify areas for operational improvement and implement changes.
- Managed inventory levels, reducing waste through effective stock control practices.
- Led team meetings to communicate goals and performance expectations clearly.
- Enhanced concession sales through strategic promotions and upselling techniques.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Career Online High School
West Columbia, SCSkills
- Cycle counting
- Shipping and receiving
- Cost control
- Stock rotation
- Damaged merchandise processing
- Stock control
- Teamwork and collaboration
- Attention to detail
- Inventory organization
- Customer service
- Operations
- Cycle counts
- Vendor management
- Paperwork preparation
- Logistics planning
- Inventory monitoring
- Maintaining stock levels
Certification
Certificate in Office Management
Languages
Spanish
Native or Bilingual
Timeline
Inventory Control Specialist II
Charleston County EMS
12.2024 - Current
Team Lead
TopGolf
04.2024 - 10.2024
Manager
NCG Cinemas
06.2021 - 04.2024
High School Diploma -
Career Online High School