Chelsea Ellebracht
Defiance,MO
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Communications Officer
O'Fallon Police Department
08.2022 - Current
- Managed high-pressure situations calmly, providing accurate information to first responders during critical incidents.
- Maintained precise records of calls and incidents, ensuring clarity in documentation and reports.
- Handled multiple phone lines simultaneously, effectively triaging emergency situations and coordinating responses.
- Provided timely assistance to citizens in distress, utilizing empathy and active listening skills.
- Collaborated with other law enforcement agencies for seamless coordination during emergencies and special events.
- Improved response times for emergency calls with effective communication and prioritization skills.
Correctional Sergeant
Missouri Department Of Corrections
08.2018 - 07.2022
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Managed inmate housing assignments to maintain optimal safety levels within the institution.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
- Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Responded to emergency situations and provided first aid following facility guidelines.
- Resolved issues and disputes between inmates professionally and respectfully.
- Coordinated responses to emergency situations arising in different prison locations.
Shift Manager
McDonalds
08.2011 - 07.2022
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Scheduled staff to establish adequate coverage during peak business hours.
Education
EMT-B - Emergency Medical Services
St. Charles Adult Education
St. Charles, Missouri05-2025
High School Diploma -
Francis Howell High School
06.2012
Skills
- Time Management
- Police Terminology
- Decision Making
- Computer Proficiency
- Public Safety Knowledge
- Information Gathering
- Attention to Detail
- Analytical Skills
- Multitasking Abilities
- Problem Solving
- Effective Communication
- Radio Communication
- Critical Thinking
- Emergency Response
Accomplishments
While working with the DOC, I received two life saver awards for my efforts in saving two offenders that were overdosing. I've performed life saving measures on an uncountable amount of offenders during my employment. I was also a certified defensive tactics/OC instructor, firearms instructor, I was certified in Monadnock baton, less lethal weapons and chemical agents, Crisis Intervention, CPR/Basic First Aid, and mental health awareness within staff and offenders. I was one of three women on the CERT team for the institution as well.
Certification
BLS CPR/AED
EMT-B
Unit Commendation
I have been the recipient of four unit commendations in three years with the O'Fallon Police Department. They were given to me for my involvement in high priority calls; an attempted murder-suicide, a large juvenile fight with shots fired, a home invasion that led to a double pursuit, and a pursuit that ended in a wreck with a non-compliant suspect on the edge of a bridge.
Life Saver
I was presented with two life saver awards during my time with the MIssouri Department of Corrections for my efforts in saving offenders that were found unresponsive from drug overdoses.
Timeline
Communications Officer
O'Fallon Police Department
08.2022 - Current
Correctional Sergeant
Missouri Department Of Corrections
08.2018 - 07.2022
Shift Manager
McDonalds
08.2011 - 07.2022
EMT-B - Emergency Medical Services
St. Charles Adult Education
High School Diploma -
Francis Howell High School
Similar Profiles
Chelsea EllebrachtChelsea Ellebracht
Communications Officer at O'Fallon Police DepartmentCommunications Officer at O'Fallon Police Department
Shaina FaussShaina Fauss
911 Telecommunicator/Dispatcher at O'Fallon Police Department911 Telecommunicator/Dispatcher at O'Fallon Police Department
Louis AthasLouis Athas
Police Officer, Uniformed Road Patrol at Norcross Police Department Police DepartmentPolice Officer, Uniformed Road Patrol at Norcross Police Department Police Department
Ethan RainesEthan Raines
President at Sigma Alpha EpsilonPresident at Sigma Alpha Epsilon
Gracelyn TrippGracelyn Tripp
Kitchen Staff Member at Good News Brewing CompanyKitchen Staff Member at Good News Brewing Company