Chelsea Evans
Artesia,NM
Summary
Hardworking and passionate job seeker with strong teamwork and problem solving skills eager to begin working in a new position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Senior Customer Service Representative
Western Bank
05.2019 - Current
- Educated customers about billing, payment processing and support policies and procedures.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Preschool Teaching Assistant
Lighthouse Academy
01.2018 - 01.2020
- Developed and implemented strategies to improve student engagement.
- Increased fine motor skill development with hands-on art projects, puzzles, and manipulative toys.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Provided one-on-one assistance for students struggling academically or emotionally during class time.
Education
Bachelor of Science - Kinesiology
New Mexico State University
Las Cruces, NM05.2022
High School Diploma -
Artesia High School
Artesia, NM05.2017
Skills
- Team building
- Adaptability
- Customer Relations
- Live chat support
Community Service
- Volunteer Academic Tutor, Artesia High School, 2015, 2017
- Keep State Great- NMSU, Volunteer, 2017, 2019
Timeline
Senior Customer Service Representative
Western Bank
05.2019 - Current
Preschool Teaching Assistant
Lighthouse Academy
01.2018 - 01.2020
Bachelor of Science - Kinesiology
New Mexico State University
High School Diploma -
Artesia High School
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