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Chelsea Fabrizio
Bountiful,
UT
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Overview
11
11
years of professional experience
Work History
Office Manager
Healing Feathers Therapy
Salt Lake City, Utah
03.2020 - 12.2022
Managed 4 therapists scheduling and billing.
Handled sensitive information with discretion, maintaining confidentiality
Researched and resolved billing discrepancies
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
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Photographer
Self Employed
Salt Lake City, UT
12.2015 - 03.2020
Provided exceptional customer service
Consistently met deadlines for delivering edited images to clients, maintaining a reputation for reliability and efficiency.
Collaborated with other wedding vendors
Optimized company's website and main corporate blog to boost SEO traffic to sites.
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Teachers Assistant & Substitute
Noah Webster Academy
01.2013 - 12.2015
Developed strong relationships with students, parents, and colleagues
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
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Customer Service Representative
Progressive Leasing
04.2012 - 01.2013
Excelled in clear communication, active listening, and problem-solving.
De-escalated tense situations with professionalism.
Proficiency in CRM software, multitasking, and client billing
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
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Education
Elementary Education
University of Utah
Digital Media
Utah Valley University
Skills
Proficient Typist: 75 Words Per Minute
Customer service
Effective Organizational Skills
Office Administration
SEO Strategy Development
Insurance Eligibility Verification
Accurate Bookkeeping
Processing Insurance Claims
Office management
Administrative support
Timeline
Office Manager
Healing Feathers Therapy
03.2020 - 12.2022
Photographer
Self Employed
12.2015 - 03.2020
Teachers Assistant & Substitute
Noah Webster Academy
01.2013 - 12.2015
Customer Service Representative
Progressive Leasing
04.2012 - 01.2013
Elementary Education
University of Utah
Digital Media
Utah Valley University