Chelsea Fabrizio
Bountiful,UT
Overview
11
11
years of professional experience
Work History
Office Manager
Healing Feathers Therapy
03.2020 - 12.2022
- Managed 4 therapists scheduling and billing.
- Handled sensitive information with discretion, maintaining confidentiality
- Researched and resolved billing discrepancies
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Photographer
Self Employed
12.2015 - 03.2020
- Provided exceptional customer service
- Consistently met deadlines for delivering edited images to clients, maintaining a reputation for reliability and efficiency.
- Collaborated with other wedding vendors
- Optimized company's website and main corporate blog to boost SEO traffic to sites.
Teachers Assistant & Substitute
Noah Webster Academy
01.2013 - 12.2015
- Developed strong relationships with students, parents, and colleagues
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Customer Service Representative
Progressive Leasing
04.2012 - 01.2013
- Excelled in clear communication, active listening, and problem-solving.
- De-escalated tense situations with professionalism.
- Proficiency in CRM software, multitasking, and client billing
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Elementary Education
University of Utah
Digital Media
Utah Valley University
Skills
- Proficient Typist: 75 Words Per Minute
- Customer service
- Effective Organizational Skills
- Office Administration
- SEO Strategy Development
- Insurance Eligibility Verification
- Accurate Bookkeeping
- Processing Insurance Claims
- Office management
- Administrative support
Timeline
Office Manager
Healing Feathers Therapy
03.2020 - 12.2022
Photographer
Self Employed
12.2015 - 03.2020
Teachers Assistant & Substitute
Noah Webster Academy
01.2013 - 12.2015
Customer Service Representative
Progressive Leasing
04.2012 - 01.2013
Elementary Education
University of Utah
Digital Media
Utah Valley University