Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Fite

Jemison,Alabama

Summary

Experienced with credit balance reconciliation and account management. Utilizes analytical skills to identify and resolve discrepancies efficiently. Track record of maintaining accurate financial records and ensuring compliance with industry standards.

Overview

8
8
years of professional experience

Work History

Credit Balance Specialist

Westerkamp Group
09.2017 - 08.2021
  • Supported customers with invoices, statements, and other basic questions.
  • Reduced errors in account reconciliation, ensuring accurate credit balances for all clients.
  • Managed high volume caseloads with exceptional attention to detail, ensuring timely resolution of all credit balance cases.
  • Worked with insurance providers to answer questions, resolve disputes, and research discrepancies.
  • Received inbound insurance provider calls related to credit and accounts receivable.

Optician

Walmart Vision Center
04.2013 - 08.2017
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.

Education

High School Diploma -

Jemison High School
Jemison, AL
05-2011

Skills

  • Debt recovery
  • Microsoft Excel
  • Banking
  • Payment processing
  • Dispute resolution
  • Bookkeeping
  • Credit management

Timeline

Credit Balance Specialist

Westerkamp Group
09.2017 - 08.2021

Optician

Walmart Vision Center
04.2013 - 08.2017

High School Diploma -

Jemison High School

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Chelsea Fite