Mariela Lindsay
Suwanee,GA
Summary
Results-oriented Credit and Collections Specialist with over 20 years of experience managing large portfolios, resolving billing disputes, and optimizing accounts receivable processes. Proficient in credit risk assessment, debt recovery strategies, and financial reporting. Experienced in managing high-profile national accounts and ensuring compliance with credit regulations. And a strong ability to negotiate payment plans and mitigate risk.
Overview
21
21
years of professional experience
Work History
National Accounts Credit & Collections Specialist
The Quikrete Companies
Johns Creek, GA
07.2022 - Current
- Managed receivables and collections for portfolios exceeding $2.7 billion
- Partnered with Sales teams to resolve chargeback issues and reduce overdue balances
- Researched billing discrepancies and initiated corrective actions
Credit & Collections Specialist
Progressive Lighting
Duluth, GA
06.2021 - 07.2022
- Managed portfolios exceeding $3 million, achieving high success in collections
- Negotiated repayment plans and resolved billing errors
- Generated monthly customer statements
Credit & Collections Specialist
Lonza North American Headquarters
Morristown, NJ
10.2019 - 02.2021
- Managed receivables and collections for portfolios exceeding $50 million
- Conducted credit reviews and identified high-risk customers
- Analyzed aging reports and recommended actions to improve collections
Credit/Collection Rep III - (Contract)
Konica Minolta Business Solutions
Ramsey, NJ
08.2018 - 10.2019
- Managed credit line approvals and collections for assigned territory
- Reconciled accounts and addressed billing and payment inquiries
- Prepared accounts for litigation when necessary
Credit & Collection Specialist
Fox News Channel
New York, NY
07.2013 - 07.2018
- Managed receivables for portfolios exceeding $500 million
- Monitored overdue balances and assessed risks to prevent bad debt
- Generated monthly customer statements and initiated service disconnections when necessary
Accounts Receivable Collections Specialist
Concept One Accessories
New York, NY
12.2009 - 06.2014
- Reviewed credit applications for accuracy, ensuring timely approval of new accounts while minimizing risk
- Made collection calls to recover overdue balances, maintaining accurate records of all delinquent accounts
- Researched and resolved payment discrepancies, collaborating with internal departments and customers to ensure prompt resolution
- Reconciled accounts regularly, ensuring accurate reporting and minimizing financial variances
- Communicated with internal teams, including sales assistants and sales representatives, to address and resolve overdue accounts
- Sent monthly statements, duplicate invoices, and proof of deliveries to clients to support timely payments
- Approved orders on credit are held based on account analysis and creditworthiness
- Processed credit card charges and placed delinquent accounts with collection agencies as needed
- Managed high-profile accounts, including Target, Walmart, Kmart, JCPenney, and Kohl’s, ensuring exceptional customer service and timely collections
- Consistently maintained attendance, punctuality, and adherence to company policies and procedures
- Performed other duties assigned by management, demonstrating adaptability and teamwork
Senior Accounts Receivable Specialist
HAIER AMERICA TRADING LLC
New York, NY
12.2003 - 11.2009
- Managed portfolios exceeding $50 million, ensuring timely collections
- Collaborated with internal departments to resolve chargebacks and other customer issues
- Posted cash receipts and reconciled accounts to maintain accurate balances
Education
Associate of Arts - Business Administration
ASA College
Brooklyn, NY05.2009
Skills
- Credit Risk Analysis
- Limit assessment
- Debt recovery
- Payment negotiation
- Billing Discrepancy Resolution
- Financial Reporting
- Reconciliation
- Client Relationship Management
- Compliance with the FDCPA
- Credit laws
- MS Word
- Excel
- QuickBooks
- SAP
- Great Plains
- AS400
- Broadway
- Oracle NetSuite
- JDE
Timeline
National Accounts Credit & Collections Specialist
The Quikrete Companies
07.2022 - Current
Credit & Collections Specialist
Progressive Lighting
06.2021 - 07.2022
Credit & Collections Specialist
Lonza North American Headquarters
10.2019 - 02.2021
Credit/Collection Rep III - (Contract)
Konica Minolta Business Solutions
08.2018 - 10.2019
Credit & Collection Specialist
Fox News Channel
07.2013 - 07.2018
Accounts Receivable Collections Specialist
Concept One Accessories
12.2009 - 06.2014
Senior Accounts Receivable Specialist
HAIER AMERICA TRADING LLC
12.2003 - 11.2009
Associate of Arts - Business Administration
ASA College
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