Chelsea Flynn

Participated in strategic planning through evaluation of needs and support of steps necessary for completion.

• Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
• Maintained and kept meticulous records on facility expenditures, gains and projections.
• Supervised and trained custodial staff in cleaning and maintenance of facilities and premises.
• Oversaw vehicle fleet maintenance and coordinated upkeep and service schedules with regularity and consistency.
• Managed multi-site facilities operations while coordinating activities across locations for consistency in service delivery.
• Managed capital projects, ensuring timely completion within allocated budgets.
• Developed long-term strategic plans for facility improvements and expansions.
• Coordinated employee onboarding for operational and support staff.
• Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
• Coordinated with external vendors for specialized maintenance tasks, ensuring top-quality workmanship at competitive prices.
• Negotiated contracts with suppliers to secure favorable pricing on materials and services related to facility management.
• Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership.
• Reduced energy consumption for cost savings by installing energy-efficient lighting and HVAC systems.
• Conducted regular facility audits to identify areas for improvement and develop action plans accordingly.
• Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
• Established preventative maintenance schedules, resulting in reduced downtime and increased productivity.
• Improved overall facility efficiency by implementing streamlined maintenance processes and procedures.
• Scheduled, directed and supervised external contractors in maintenance and upkeep of 18 buildings.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
• Maintained inventory and ordered supplies to keep facility resources readily available.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
• Developed and oversaw budgets for facilities and worked within cost restraints.
• Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.

• Responded to building emergencies and managed repairs.
• Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
• Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
• Investigated problems and determined appropriate remedies.
• Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
• Controlled expenses to meet budget requirements.
• Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
• Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
• Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
• Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
• Maintained inventory and ordered supplies to keep facility resources readily available.

• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Streamlined administrative processes by implementing new software and organizational systems.
• Assisted in strategic planning efforts by providing detailed analysis of operational trends and potential areas of improvement.
• Decreased corporate costs by researching pricing, ordering and maintaining office equipment.
• Created standardized procedures for document storage and retrieval, increasing efficiency in accessing critical files.
• Led a team of administrative professionals to ensure smooth daily operations and excellent customer service.
• Identified and resolved operations challenges to promote alignment with business strategy.
• Established strong relationships with vendors, negotiating favorable contracts for office supplies, equipment, and services.
• Implemented effective policies for data privacy compliance, ensuring the protection of sensitive information.
• Reduced overhead costs through efficient budget management and vendor negotiation.
• Oversaw payroll processing and benefits administration, ensuring accurate compensation for all employees.
• Collaborated with senior leadership on long-term business planning strategies that contributed to the overall success of the organization.
• Partnered with business leaders to achieve financial performance, expand clients and services and foster inclusive culture for all employees.
• Leveraged data, implemented new technology and revised procedures to support change.
• Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
• Completed bi-weekly payroll for 15 employees.
• Improved office operations by automating client correspondence, record tracking and data communications.

• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.

• Fostered a welcoming environment for children, parents, and staff members through effective communication and collaboration.
• Facilitated smooth transitions between activities by effectively organizing materials and communicating expectations clearly to children.

• Used document review tools to discover and inspect records.
• Maintained litigation database and document organization for hundreds of cases.

• Maintain accuracy for all the file review, documents, and updates on an annual basis.
• Scanning all client files into the source systems as well as maintain flow of files and keeping a current index for offsite file storage.
• While digitalizing client files to ultimately make the company paperless, I did the data entry for these files in Get Paid Collection System.
• Assisted in research projects for Credit/Collection Analyst and special projects assigned by the Director of Credit.
• Supported customers with invoices, statements and other basic questions.
• Worked with customers to answer questions, resolve disputes and research discrepancies.