Chelsea Gamble

I am a dedicated administrative and customer service professional with over 12 years of customer service experience, combined with a strong background in healthcare administration and medical office support. My experience includes CPT, HCPCS, and ICD-10 coding, medical terminology, anatomy and physiology knowledge, electronic medical record (EMR/EHR) management, patient record review, insurance verification, appointment scheduling and calendar management, medical software proficiency, and maintaining accuracy while ensuring compliance with healthcare standards. I am recognized for my attention to detail, organizational skills, compassionate patient interactions, and ability to manage multiple priorities in fast-paced environments. My extensive customer service background has strengthened my communication, problem-solving, conflict resolution, and relationship-building skills, allowing me to provide exceptional support to patients, providers, and team members while maintaining professionalism and confidentiality.