Dedicated sales associate with strong customer service and cash handling skills. Proven ability to manage inventory and streamline order processing, ensuring efficient client interactions and satisfaction.
Work History
Sales Associate
4 Years 5 Months
The UPS Store | 12.2021 - 05.2026
Assisted customers with packing, shipping, and printing needs to ensure satisfaction.
Operated various shipping software systems to streamline order processing and tracking.
Assisted customers over the phone and also called in claims.
Maintained inventory levels by conducting regular stock assessments and placing orders as needed.
Veterinary Technician/Lead
2 Years 8 Months
ShotVet | 03.2020 - 11.2022
Administered vaccinations and medications under veterinarian supervision, ensuring compliance with safety protocols.
Restrained animals to protect veterinarians from potential harm.
Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines. While also selling prevention and vaccines.
Managed patient records using veterinary software for efficient data tracking and retrieval.
Receptionist/Sales Associate
3 Years 8 Months
The Lawler Insurance Agency | 07.2016 - 03.2020
Managed front desk operations, ensuring efficient client interactions and streamlined appointment scheduling.
Coordinated communication between clients and agents, enhancing customer service experience.
Processed incoming calls and inquiries, directing them to appropriate departments promptly.
Maintained accurate filing systems for client records and insurance documentation.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions.
Education
Associate of Applied Science - Social Work
Norwalk Community College | Norwalk, CT | 12.2027
No Degree - Bachelor in Social Work
Westfield State University | Westfield, MA | 05.2022
High School Diploma
Paulo Freire Social Justice Charter School | Holyoke, MA | 06.2016