Chelsea Gibbs
Roxboro,NC
Summary
Versatile, detail-oriented and self motivated individual offering exceptional communication skills, attention to detail, leadership experience, and the ability to make competent decisions in a fast-paced environment. Seeking a position within the Sales field that offers professional challenges, utilizes interpersonal skills, and allows growth within the company due to a proven track record of excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Investigations Unit Manager
Department Of Health And Senior Services
07.2023 - 01.2024
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Completed review of Investigative Reports for a team of 4 Investigations Officers prior to reports being submitted for Court Proceedings.
- Authored Policy and Procedures for a newly enacted Investigative Unit for the Division of Cannabis Regulation
- Conducted review and determination of next steps for all investigations completed for the unit. Strict adherence to timelines as well as the ability to shift focus on priority tasks was a must and a day to day requirement to be successful in this position.
Senior Investigator
DHSS- Office Of Special Investigations
04.2020 - 07.2023
- Conducted investigations into hotline reports regarding crimes against elderly and disabled adults
- Collected, analyzed, and interpreted information, documentation, and physical evidence associated with investigations
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings
- Prepared case reports from allegations, transcripts of interviews, and physical evidence
- Updated documents, prepared reports, and maintained case files
- Submitted case files and reports to Prosecutors and Administrative agencies while maintaining deadlines and workflow
- Testified in court during criminal proceedings and trials
- Trained team members in investigative techniques, investigative reporting programs, and procedures.
- Completed EDL (employee disqualification list) investigations to include completion of investigative reports, reviewing key evidence, putting together exhibits and submission to the regulatory agency for EDL hearings and placements.
Senior Patrolman
Holts Summit Police Department
04.2019 - 04.2020
- Responded to emergency calls and provided appropriate support
- Developed and implemented strategies to improve patrol operations to include a supervisory position as a Field Training Officer
- Authored an updated field-training program for new Patrol Officers
- Authored an updated policy and procedure manual for patrol response to criminal statutes and traffic violations.
- Conducted thorough investigations leading to the resolution of complex cases and justice for victims.
- Provided support in high-pressure situations, ensuring the successful apprehension of suspects.
Patrol Officer
Columbia Police Department
04.2017 - 01.2019
- Responded to emergency calls for service
- Investigated over 250 criminal incidents and crimes, collected evidence, and recorded witness statements, etc
- Drafted multiple criminal reports during each 10-hour shift detailing criminal violations and investigations.
Military Police Squad Leader
US Army
12.2010 - 12.2018
- Security enforcement details
- Created and implemented security protocols and procedures to safeguard personnel and property
- Supervised 24-hour police operation investigating civil disturbances on the base
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations
- Monitored and supervised lower-ranking security personnel to identify weaknesses and provide feedback for improvement
- Completed personnel evaluations and performance counseling on lower-ranking officers.
Education
Bachelor of Science - Law (Pre-Law
Liberty University
Lynchburg, VALaw Enforcement Training Institute: Missouri POST
University of Missouri
05-2017
Associate of Science - Paralegal Studies
National American University
Rapid City, SD05-2016
High School Diploma -
Paris High School
Paris, MO05-2011
Skills
- Investigation skills
- Certifications for Microsoft Office/Excel
- Data Entry and Case Management
- Strong Communication Skills
- Multi-tasking and prioritizing deadlines
- Strong Leadership skills and experience
- Ability to excell under stress and adherence to deadlines with multiple projects assigned at the same time
- Self-Driven and Self-Motivated
Timeline
Investigations Unit Manager
Department Of Health And Senior Services
07.2023 - 01.2024
Senior Investigator
DHSS- Office Of Special Investigations
04.2020 - 07.2023
Senior Patrolman
Holts Summit Police Department
04.2019 - 04.2020
Patrol Officer
Columbia Police Department
04.2017 - 01.2019
Military Police Squad Leader
US Army
12.2010 - 12.2018
Bachelor of Science - Law (Pre-Law
Liberty University
Law Enforcement Training Institute: Missouri POST
University of Missouri
Associate of Science - Paralegal Studies
National American University
High School Diploma -
Paris High School
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