Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Chelsea Gomez

Lake Oswego

Summary

Dynamic District Manager at ADP with a proven track record in client onboarding and process improvement. Expert in market analysis and relationship management, driving revenue growth while enhancing customer satisfaction. Adept at mentoring teams and implementing strategic initiatives, fostering a culture of excellence and operational efficiency across multiple locations.

Work History

District Manager

ADP
Clackamas
05.2025 - Current
  • Conducted regular meetings to address client needs and operational updates.
  • Assisted in onboarding new clients by coordinating service setup processes.
  • Developed training materials to enhance employee knowledge of ADP systems.
  • Monitored industry trends to adapt service offerings to client requirements.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Identified opportunities for process improvement across multiple locations within the district.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Created and maintained productive relationships with key stakeholders in the district.
  • Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
  • Supported sales team members to drive growth and development.

Education

High School Diploma -

Shasta School of Cosmetology
Redding, CA
06-1999

Skills

  • Client onboarding
  • Process improvement
  • Market analysis
  • Customer service
  • Team leadership
  • Sales support
  • Operational strategy
  • Relationship management
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Strategic planning
  • Trend monitoring
  • Budget management
  • Leadership skills
  • Sales orientation
  • Workforce development
  • Budgeting skills
  • Revenue generation
  • Compliance monitoring
  • Business and operations analysis
  • Leadership development
  • Interpersonal communication
  • Proposal development
  • Business development
  • Team development
  • Customer relations
  • Business administration
  • Team building
  • Territory management
  • Data analytics
  • Client relationship building
  • Group presentations
  • Sales management

Affiliations

In my recreational time, I enjoy hiking, backpacking, dancing, snowboarding to name a few.

Timeline

District Manager

ADP
05.2025 - Current

High School Diploma -

Shasta School of Cosmetology