Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chelsea Greene

Miami,FL

Summary

My work experience is working effectively in the customer service industry. I love to make an impact on those I do service for and for the people I'm working with. Not only do I have excellent interpersonal skills but I am also able to work well under pressure and adaptable in any situation. I believe in going the extra mile and turning any task from ordinary to extraordinary. I am an optimistic person who enjoys working together with my team and creating a work environment where we as a collective can excel and grow together in the company.

Overview

8
years of professional experience

Work History

The Body Tech
Miami Beach, FL

Massage Therapist
04.2021 - Current

Job overview

  • Addressed issues arising from athletic activity, including mobility limitations, tennis elbow, back pain and generalized pain originating from muscle tightness through deep tissue massage techniques.
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Restored proper flow of body's internal energy through Shiatsu techniques, improving activity of nervous system, hormonal balance and cardiovascular and lymphatic circulation.
  • Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
  • Relieved muscular tension and alleviated cellulite through myofascial release and instruction in self-myofascial release therapy.

Acupuncture Massage College
Miami, FL

Massage Therapist
05.2020 - 04.2021

Job overview

  • Performed 5 hours of massage per week for over 5 clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, shiatsu, sports and pregnancy.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Sanitized and cleaned massage therapy and common rooms.
  • Provided several daily clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain several customer satisfaction rates.
  • Maintained clients' treatment records and designed long-term care programs for return customers.

Republic Airways
Miami, FL

Flight Attendant
03.2019 - 01.2020

Job overview

  • Reassured and comforted passengers in personable manner during turbulent flights and unavoidable delays
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff
  • Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats
  • Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly
  • Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures
  • Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment
  • Supervised unaccompanied minors during flights

English Yoga Berlin
Berlin, Germany

Yoga Instructor
06.2016 - 01.2019

Job overview

  • Explained different Yoga styles and poses to students
  • Maintained positive relationships with class members through personalized and knowledgeable service
  • Kept studio area safe, organized and comfortable for students
  • Adhered to all facility rules for safety, compliance and continuing education
  • Designed enjoyable and innovative customized training programs based upon fitness goals
  • Greeted all members in a professional and friendly manner
  • Educated club members about the relationship between nutrition and fitness
  • Monitored proper execution and form of all clients and gently adjusted their positions

SkyWest Airlines
San Francisco/ Los Angeles, California

Flight Attendant
05.2015 - 03.2016

Job overview

  • Serve, and sometimes sell, beverages, meals, or snacks
  • Take care of passengers' needs, particularly those with special needs, make them feel good while flying and taken care of
  • Enforced preflight briefings on details of the flight
  • Focus on passengers safety incase of an emergency
  • CPR/ first AID certified
  • Ensure that adequate supplies of refreshments and emergency equipment are on board
  • Experienced different situations I had to take control and handle on my own
  • Assist in cleaning the cabin between flights
  • Maintained a friendly, positive attitude when dealing with distressed passengers
  • Answered passengers' questions and provided solutions to issues when they arose during flights
  • Showed passengers correct ways to stow luggage in overhead compartments and under seats
  • Complied with all airline and federal aviation regulations to ensure complete safety and security procedures were met

John Greene Logistics
Titusville, FL

Logistics Assistant
01.2009 - 2015

Job overview

  • Committed excellent customer service skills
  • Analyzed data entry for different truck loads across the United States and Canada
  • Organizing and maintaining paper and electronic files
  • Greet visitors and callers, handle their inquiries and direct them to the appropriate persons according to their needs
  • Coordinate conferences and meetings
  • Carefully wrote down all phone messages and relayed them to the appropriate personnel
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events

Education

Acupuncture And Massage College
Miami, FL

Associates from Massage Therapy
04.2021

Skills

  • Self-motivated
  • Strong verbal communication
  • Extremely organized
  • Powerful negotiator
  • Project management
  • Data management
  • Versatile
  • Food and beverage preparation
  • Airline operations
  • Client assessment and analysis
  • Staff development
  • Team leadership
  • Works well under pressure
  • Customer service-oriented
  • Professional phone etiquette
  • Creative projects
  • Interpersonal communications
  • Excellent work ethic
  • Swedish Massage
  • Aroma Therapy
  • Anatomy
  • Strong Knowledge of Body Mechanics
  • Massage Therapy
  • Trigger Point Massage
  • Deep Tissue Massage
  • Sports Massage

Timeline

Massage Therapist

The Body Tech
04.2021 - Current

Massage Therapist

Acupuncture Massage College
05.2020 - 04.2021

Flight Attendant

Republic Airways
03.2019 - 01.2020

Yoga Instructor

English Yoga Berlin
06.2016 - 01.2019

Flight Attendant

SkyWest Airlines
05.2015 - 03.2016

Logistics Assistant

John Greene Logistics
01.2009 - 2015

Acupuncture And Massage College

Associates from Massage Therapy

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Chelsea Greene