Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Work Availability
Interests
Accomplishments
Timeline
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Chelsea Hamilton

Chelsea Hamilton

Lead Ophthalmic Technician and Scribe
DALLAS,TX

Summary

Energetic ophthalmic technician with 17+ years of experience, providing chairside assistance for several ophthalmologists. Very dependable hard working employee. Talented at performing patient medical history screenings, administering medications, and detailed scribe/procedure notes. Successful at managing a fast paced setting with a large patient caseload daily. Operational knowledge of complex ophthalmic equipment. Training on Nextech EMR/Modernizing Medicine EMR.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Lead Ophthalmic Technician/Scribe

Fagadau Hawk, & Swanson, M.D.
Dallas, TX
12.2022 - Current
  • Ensured accurate test results prior to physician review.
  • Efficiently managed patient scheduling according to doctor's orders.
  • Worked closely with doctors to develop effective diagnosis and treatment strategies.
  • Offered mentorship and educational support to fresh recruits, equipping them with the skills needed to gather precise diagnostic data from patients effectively.
  • Instructed patients on how to use prescribed eye drops or medications correctly.
  • Organized medical records, ensuring accuracy of patient information through electronic filing system.
  • Facilitated efficient completion of services by coordinating with different departments to manage patient flow.
  • Educated patients about their conditions and recommended lifestyle changes that may improve vision health.
  • Created and implemented testing protocols while keeping meticulous records in compliance with department standards.
  • Assisted surgeons during laser surgery procedures as needed.
  • Performed comprehensive ophthalmic examinations utilizing advanced technology such as optical coherence tomography, fundus photography, visual fields and refractometry.
  • Prepared examination rooms with necessary instruments before each appointment.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Counseled patients in surgery and treatment plans.
  • Prepared patients and administered basic eye exam tests.
  • Assisted during in-office surgical procedures.
  • Advised patients on ocular medications, and dressings.
  • Wrote, edited, and filed patient medical records, maintaining confidentiality.
  • Secured efficient set-up of examination rooms by organizing and stocking all essential equipment and supplies.
  • Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
  • Managed patient flow to optimize clinic efficiency and minimize wait times.
  • Educated patients on eye health, including disease prevention and the importance of regular eye exams.
  • Applied eye drops and medications as prescribed by the ophthalmologist.
  • Responded to patient inquiries, offering empathetic support and accurate information.
  • Facilitated patient referrals to other healthcare professionals as needed.
  • Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Managed the ERx system for 4 doctors, as well as all referrals for two of the physicians.
  • Managed all DES patient's for Dr. Susan Swanson
  • I was the on-call technician for the clinic.

Ophthalmologist Assistant/Scribe

Sweeney Eye Associates
DALLAS, TX
07.2011 - 05.2016
  • Full comprehensive work-ups with manifest refractions, keratometry readings (manual, and auto), applanation and tonopen tonometry, instilled necessary eye drops.
  • Epic work-ups.
  • Trained at the AAO in Florida and recieved Epic certifiation.
  • Complex cataract, blepharoplasty, and Avastin pre and post-op work-ups.
  • Assisted in retinal laser procedures, and all in office procedures.
  • Sterilized instruments using Autoclave.
  • Contact lens specialist, performed complete contact lens fittings with insertion and removal, tending to my own schedule of patients.
  • Did all pre and post exam testing for diabetic exams, glaucoma work-ups, corneal and retinal issues, including cell count, OCT, HRT, and pachymetry.
  • As well as high risk exams for auto- immune treatment clearance, Amsler grid, and color plates.
  • Performed all pre-cataract surgery measurements, Ascan, Lensometer, and IOL master.
  • Scribing with optometrist, ophthalmologist, retinal and eye lid specialist.
  • Scheduled patient appointments in NextGen, and had training with EMA system.
  • Triaged patient calls and scheduled appointments -accordingly.

Ophthalmic Technician/Scribe/Surgery Coordinator

Dennis B Kay, M.D.
Dallas, TX
07.2009 - 07.2012
  • Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
  • Instructed patients on proper use of prescribed medications related to ocular care.
  • Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, manifest refractions, and fundus photography.
  • Provided direct assistance to physicians during surgical procedures or exams as needed.
  • Administered medications to patients pre-and post-operatively.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Answered phones calls promptly and responded appropriately to inquiries from patients or staff members.
  • Educated patients about eye diseases, their diagnosis and treatment options available to them.
  • Scheduled appointments for patients using an electronic scheduling system.
  • Prepared examination rooms with appropriate instruments prior to each patient visit.
  • Performed administrative tasks such as filing insurance forms and collecting payments from patients.
  • Facilitated patient referrals to other healthcare professionals as needed.

Ophthalmic Technician/Scribe/Surgery Coordinator

Dallas Eye Care Associates
DALLAS, TX
05.2004 - 06.2009
  • Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
  • Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
  • Provided direct assistance to physicians during surgical procedures or exams as needed.
  • Documented patient histories, test results and treatment plans in electronic health records system.
  • Administered medications to patients pre-and post-operatively.
  • Ordered lenses for eyeglasses when necessary from vendors or laboratories.
  • Participated in continuing education courses related to Ophthalmic Medical Technician practice standards.
  • Answered phones calls promptly and responded appropriately to inquiries from patients or staff members.
  • Communicated effectively with other healthcare professionals regarding patient care needs.
  • Provided instruction on contact lens insertion and removal techniques and answered questions regarding contact lens hygiene practices.
  • Observed pupils, visual acuteness and extra-ocular movements to check patient status.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Facilitated patient referrals to other healthcare professionals as needed.
  • Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
  • Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
  • Analyzed test results and contributed to diagnostic discussions.

Education

High School Diploma -

Crandall High School
Crandall, TX
05-2005

Skills

  • Electronic Medical Records - EMA and Nextech
  • Surgery Coordinator - Cataract and Lasik
  • Clinical Supervision
  • Ophthalmology testing
  • Preliminary testing
  • Supplies inventory
  • Retinal procedure management
  • Oculoplastic procedure management
  • Appointment scheduling and management
  • Minor surgery assistance
  • Ocular measurements - IOL Calculations
  • Supply Restocking
  • Medical History Documentation
  • Diagnostic Testing
  • Medication Administration
  • Trainer
  • Instrument sterilization
  • Patient Care
  • Appointment Scheduling
  • Manual refractions
  • BAT and CST testing
  • Equipment calibration
  • Physiology expertise
  • Surgical care
  • Self-Motivated
  • Excellent Communication
  • Planning and Coordination

Certification

  • Scribe Certification
  • EPIC Certified training course, Jacksonville, FL

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Cataract surgery / Surgery Coordinator Experience

Lead Ophthalmic Technician

Lead Ophthalmic Scribe

Accomplishments

Currently studying for the COA.

Timeline

Lead Ophthalmic Technician/Scribe

Fagadau Hawk, & Swanson, M.D.
12.2022 - Current

Ophthalmologist Assistant/Scribe

Sweeney Eye Associates
07.2011 - 05.2016

Ophthalmic Technician/Scribe/Surgery Coordinator

Dennis B Kay, M.D.
07.2009 - 07.2012

Ophthalmic Technician/Scribe/Surgery Coordinator

Dallas Eye Care Associates
05.2004 - 06.2009

High School Diploma -

Crandall High School

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Chelsea HamiltonLead Ophthalmic Technician and Scribe