Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Harden

Wrightsville,GA

Summary

Dynamic and detail-oriented professional with experience at Walmart Pharmacy, excelling in prescription processing and customer service. Proven problem-solver with strong time management skills, enhancing workflow efficiency. Recognized for maintaining organization and accuracy in high-pressure environments, ensuring patient satisfaction and compliance with safety regulations.

Overview

14
14
years of professional experience

Work History

General Laborer

Southern Heritage BBQ
05.2025 - Current
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Licensed Pharmacy Technician

Walmart Pharmacy
11.2020 - 10.2021
  • Maintained a clean and organized workspace that promoted efficiency while prioritizing patient confidentiality requirements per HIPAA guidelines.
  • Increased efficiency in prescription processing through proficient use of pharmacy management software systems.
  • Expedited prescription refills by promptly contacting healthcare providers for authorization, ensuring medication continuity for patients.
  • Optimized workflow within the pharmacy by assisting with order fulfillment, shipping, receiving, and stocking procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into internal system.

Administrative Assistant

Harris Waste Management
01.2019 - 08.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Certified Pharmacy Technician

Meadows Regional Medical Center
02.2018 - 12.2018
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.

Certified Pharmacy Technician

Walmart Pharmacy
06.2015 - 02.2018
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated directly with doctors offices via telephone, fax and email.

Shift Supervisor

Kentucky Fried Chicken
08.2011 - 05.2015
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Education

Diploma - Pharmacy of Technology

Southeastern Technical College
Vidalia
05-2015

High School Diploma -

Appling County High School
Baxley
05-2013

Skills

  • Heavy lifting
  • Problem-solving
  • Time management
  • Attention to detail
  • Active listening
  • Verbal communication

Timeline

General Laborer

Southern Heritage BBQ
05.2025 - Current

Licensed Pharmacy Technician

Walmart Pharmacy
11.2020 - 10.2021

Administrative Assistant

Harris Waste Management
01.2019 - 08.2020

Certified Pharmacy Technician

Meadows Regional Medical Center
02.2018 - 12.2018

Certified Pharmacy Technician

Walmart Pharmacy
06.2015 - 02.2018

Shift Supervisor

Kentucky Fried Chicken
08.2011 - 05.2015

Diploma - Pharmacy of Technology

Southeastern Technical College

High School Diploma -

Appling County High School