Desired Job Title
HousekeeperAssistant head housekeeperHomecare ProviderPharmacy Technician in training3rd Key holderWork Type
Part TimeLocation Preference
On-SiteRemoteLocation: Port Huron, MI
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Chelsea Higaonna
Port Huron,MI
Work Preference
Summary
Customer-focused professional with expertise in conflict resolution and communication. Delivers effective service solutions that drive customer satisfaction and loyalty. Collaborates well in teams, adapts to evolving needs, and consistently achieves results through efficient problem-solving and empathetic engagement.
Overview
11
11
years of professional experience
Work History
Housekeeper
Days Inn & Suites by Wyndham Huntsville
Port Huron, MI
06.2025 - 12.2025
- Performs cleaning duties in all guest areas and back of house.
- Consistently offers professional, friendly, and engaging service.
- Ensures housekeeping departmental standards are followed.
- Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc.
- Reports necessary maintenance items.
- Follows all safety and sanitation policies.
- Assists other departments when needed to ensure optimum service to guests.
Assistant head housekeeper
Fairfield Inn & Suites by Mariott
Port Huron, MI
04.2023 - 04.2024
- Coach the team for service performance.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in business unit.
- Display critical thinking and analytical skills.
- Foster initiative and enterprise in teams.
- Implement loss/risk prevention.
- Implement process improvement change.
- Lead team to develop operational plan.
- Manage a diverse service environment.
- Manage guest experiences.
- Manage guest/resident concerns and feedback.
- Manage operations for service excellence.
- Manage sustainable operations using green initiatives.
- Monitor housekeeping operations in rooms, laundry and public area.
- Solve problems and make decisions at a supervisory level.
- Support strategic and operational plans.
Homecare Provider
Michigan Department of Health and Human Services
Croswell, MI
08.2015 - 09.2019
- Provided compassionate personal care and assistance to clients, enhancing daily living activities.
- Developed individualized care plans, ensuring alignment with client needs and preferences.
- Monitored client health status, documenting changes and communicating with healthcare professionals.
- Trained and mentored new staff on best practices in client care and safety protocols.
Pharmacy Technician in training
Rite aid
Port Huron, MI
04.2018 - 03.2019
- Data Entry: Typing up prescription orders, dosage instructions, and patient details into the pharmacy database.
- Filling Medications: Counting, measuring, and bottling medications under supervision.
- Labeling: Ensuring that prescription bottles have the correct corresponding patient and medication information before a pharmacist checks them.
- Customer Pickup: Handing finished prescriptions to patients and taking payments at the register.
- Triage: Recognizing when a patient has a clinical or medical question and properly directing them to the pharmacist.
- Insurance Claims: Inputting patient health insurance information into the computer to check coverage, copays, or potential billing issues.
- Record Keeping: Maintaining organized files of processed prescriptions, receipts, and patient profiles.
- Monitoring Supply: Checking expiration dates, flagging low-stock items, and taking inventory of controlled substances.
3rd Key holder
Dollar General
Lexington, MI
03.2015 - 05.2017
- Manager on Duty (MOD): Supervises the sales floor, handles customer escalations, and ensures staff follow company policies.
- Store Access: Opens and closes the building, arms and disarms the alarm systems, and manages secure key control.
- Processed cash handling tasks, prepared safe drops, and conducted bank deposits to maintain financial accuracy.
- Merchandising: Stocks shelves, unloads delivery trucks, builds displays, and maintains store cleanliness and 'zoning' standards.
- Checked in vendors and executed register overrides, ensuring smooth transaction processes and inventory management.
Education
General Studies -
Literacy and Beyond
Pharmacy Technician - Pharmacy
Ross Medical Education Center
11-2026
Skills
- Housekeeping standards
- Attention to detail
- Inventory management
- Effective time management
- Client relations
- Computer literacy
- Excel expertise
- Proficient in Microsoft Word
- Data entry management
- Strong verbal communication
- Basic communication
- Independent work
- Reliable and punctual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housekeeper
Days Inn & Suites by Wyndham Huntsville
06.2025 - 12.2025
Assistant head housekeeper
Fairfield Inn & Suites by Mariott
04.2023 - 04.2024
Pharmacy Technician in training
Rite aid
04.2018 - 03.2019
Homecare Provider
Michigan Department of Health and Human Services
08.2015 - 09.2019
3rd Key holder
Dollar General
03.2015 - 05.2017
Pharmacy Technician - Pharmacy
Ross Medical Education Center
General Studies -
Literacy and Beyond