Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Hurt

Lakewood,CO

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Server

Antonios Neighborhood Cafe
07.2022 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Administrative Assistant

Professional Financial Services
01.2017 - 07.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed the underwriting of multiple loans at a time, verifying employment, insurance coverage and insured all paperwork had been filled out correctly.

Bank Teller

BB&T Bank
08.2015 - 12.2016
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Bank Teller

BB&T Bank
08.2014 - 08.2015

Customer Service Associate

Lowes Home Improvment
06.2013 - 08.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Emergency Medical Technician-Basic

Rockcastle County EMS
05.2011 - 06.2013
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.

Education

Cardiac Ultrasound

Bluegrass Community And Technical College
Lexington, KY

Emergency Medical Technology

Eastern Kentucky University
Richmond, KY

High School Diploma -

Henry Clay High School
Lexington, KY
05.2010

Skills

  • Quick and Eager Learner
  • Warm, Empathetic and Positive Attitude
  • Attention to Detail
  • Excellent Organizational Skills
  • Flexible and Adaptable to Various Work Environments

Timeline

Server

Antonios Neighborhood Cafe
07.2022 - Current

Administrative Assistant

Professional Financial Services
01.2017 - 07.2021

Bank Teller

BB&T Bank
08.2015 - 12.2016

Bank Teller

BB&T Bank
08.2014 - 08.2015

Customer Service Associate

Lowes Home Improvment
06.2013 - 08.2014

Emergency Medical Technician-Basic

Rockcastle County EMS
05.2011 - 06.2013

Cardiac Ultrasound

Bluegrass Community And Technical College

Emergency Medical Technology

Eastern Kentucky University

High School Diploma -

Henry Clay High School

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Chelsea Hurt