- Passionate about cars and technology staying updated on the latest trends in both automotive and tech industries
- Active participant in local car shows and tech meetups
Quincy Kleis
Oceanside,CA
Summary
Motivated and customer-focused professional seeking an entry level Sales Consultant position. Bringing proven experience in customer service, relationship building, and upselling, with a strong passion for delivering tailored solutions to clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Felix Bbq
10.2022 - Current
- Delivered Excellent customer service to diverse clients in an extremely fast paced environment.
- Would consistently upsell menu items boosting revenue by about 5% monthly.
- Managed customer concerns effectively ensuring repeat business and positive reviews (More yelp 5 stars).
- Collaborated with team members to meet peak hour demands and maintain service standards.
- Developed time management and multitasking skills through handling multiple tables on a consistent basis .
Customer Service Representative
Legoland California Resort
05.2020 - 03.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Assisted customers with inquiries and product recommendations achieving a 98% satisfaction rate
Education
GED -
Miracosta College
Oceanside, CA09-2026
High School Diploma -
Vista High School
Vista, CA06-2022
Skills
- Very strong communication skills and interpersonal skills
- Persuasive negotiation and upselling abilities
- Customer relationship management
- Team collaboration and conflict resolution
- Quick learner with proactive attitude
- Strong self motivation
- Basic knowledge of automotive or tech trends
- Eager to learn and master new roles
Certification
Hubspot Sales Software Certification.
Interests
Timeline
Server
Felix Bbq
10.2022 - Current
Customer Service Representative
Legoland California Resort
05.2020 - 03.2023
Hubspot Sales Software Certification.
GED -
Miracosta College
High School Diploma -
Vista High School
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